Systems Engineer (Data Center)

About the Company

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

About the Role

Sycomp’s Professional Services Team is seeking a skilled Junior Systems Engineer to support infrastructure deployments, hardware integration, and hands-on technical operations within our Hong Kong data center environment. The ideal candidate brings strong technical aptitude, excellent communication skills, and a customer-centric mindset. This role requires the ability to install, configure, troubleshoot, and maintain enterprise-class systems while collaborating with both internal teams and external customers.

This is a night shift role with traveling required across Asia.

Mandarin speaking is a requirement for the role.

Primary Duties & Responsibilities

• Install, terminate, and test Cat5e, Cat6, and fiber optic cabling per specifications.
• Perform rack and stack servers, switches, and cabling per rack elevation diagrams and port maps.
• Install and mount wireless access points (WAPs) and associated cabling.
• Perform RJ45 terminations and patch panel installations.
• Utilize Fluke or equivalent test equipment to verify cable performance and document results.
• Install and label new network devices in existing racks following structured cabling standards.
• Troubleshoot and resolve connectivity or hardware issues.
• Maintain clean documentation and communicate progress with project leads and clients.
• Complete technical certifications as needed.

Experience Requirements

• 2–5 years of technical experience in IT, data center operations, hardware support, or a related field.
• Hands-on experience with servers, switches, and related infrastructure equipment.
• Strong troubleshooting and problem-determination skills.
• Low voltage cabling experience required.

Education & Certifications

• University degree in a related field or relevant professional training.
• CCNA or CCNP certifications are a plus.

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at careers@sycomp.com.

Sycomp complies with applicable AI regulations worldwide and adheres to the most rigorous standards. As such, our organization may use automated tools including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience and education. These tools assist our teams, and all final hiring decisions are made following human review. If you have questions or concerns about our process, please contact us at hr@sycomp.com.