Technical Portfolio Manager (ServiceNow)

Title: Technical Portfolio Manager (ServiceNow)

Location: Jersey City, New Jersey (Onsite) (Local only)

Duration: 12+ Months Contract

Video Interviews

Job Description:

Role Summary

We are looking for a Technical Portfolio Manager with strong ServiceNow

platform experience to manage multiple IT initiatives and drive strategic

delivery across the organization. This role requires a blend of technical

understanding, portfolio management, and stakeholder leadership.

Must-Have Skills

. 10+ years in IT with strong portfolio/program management experience

. Hands-on understanding of ServiceNow platform (ITSM, CMDB)

. Strong knowledge of CMDB architecture, CI relationships, and data

governance

. Experience managing multiple projects/programs at portfolio level

. bility to prioritize initiatives based on business value

. Strong understanding of IT operations (incident, change, problem

management)

. Experience with Agile / Scrum / SDLC methodologies

. Strong stakeholder and executive communication skills

. bility to work as a client-side owner driving business outcomes

Key Responsibilities

. Manage and prioritize ServiceNow and IT initiatives at portfolio

level

. Drive platform strategy, governance, and roadmap planning

. Ensure CMDB accuracy and data governance practices

. Coordinate across technical teams, stakeholders, and leadership

. Track risks, dependencies, and portfolio performance

. lign IT initiatives with business goals and strategic priorities

. ServiceNow certifications

. Experience with ITOM, Discovery, or integrations

. PMP or equivalent certification