Technical Product Analyst

Who are we?

Optimized Payments is the only fintech firm purpose-built to find and unlock value wherever it resides in our portfolio's payment ecosystem. We've assembled a team with deep expertise across payments specialties to develop a proprietary analytics platform that finds actionable insights. We are an Atlanta based 17-year-old, and growing, company looking for talented individuals who want to grow with us.

Our client portfolio includes Fortune 500 firms such as Apple, Staples, Safeway, Priceline, AutoNation, and the U.S. Postal Service.

Who are you?

Are you proactive, client-focused, and seeking to join a growing fintech? Look no further! Our dynamic team is seeking a Technical Product Analyst to join us.

OP is seeking an innovative and dedicated individual committed to both serving our customers and having fun! Driven, with an entrepreneurial spirit and a heart for fintech. We're looking for someone who wants to make a significant impact on the Company, Clients, and your Career. At Optimized Payments, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

We are seeking a Technical Product Analyst to support the ongoing development and optimization of our products. This role will serve as a critical bridge between business stakeholders and technical teams, with responsibilities spanning requirement definition, quality validation, and product support. The Technical Product Analyst will collaborate closely with Data Engineering and Business Intelligence teams to ensure accurate delivery, effective prioritization, and clear communication. This position offers a growth track into a Technical Product Manager role, providing the opportunity to move from hands-on validation toward end-to-end product delivery ownership.

This is a hybrid opportunity based in Atlanta.

Responsibilities:

• Manage the intake, triage, and prioritization of bugs, enhancements, and ad-hoc product requests.
• Conduct smoke testing and perform light QA/validation on technical deliverables.
• Document product requirements, workflows, and processes to maintain consistency and knowledge continuity.
• Partner with Data Engineering and Business Intelligence teams to facilitate communication, track progress, and provide timely updates to stakeholders.
• Perform preliminary research and analysis to clarify requirements and support technical decision-making.
• Assist with preparation and validation of data sources during platform and product migrations.
• Support sprint planning and backlog management by aligning priorities with business and technical needs.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Systems, Business Analytics, or related field, or equivalent professional experience.
• 1–3 years of experience in product management, business analysis, QA, or a related technical role.
• Proficiency in SQL with knowledge of relational databases; experience with Snowflake strongly preferred.
• Familiarity with data visualization tools such as Tableau, Power BI, Looker, or Sigma.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent communication and organizational skills with the ability to work effectively across teams.
• Demonstrated ability to translate business requirements into actionable technical deliverables.

What we offer:

For Full-time Optimized Payments employees, we're offering the following benefits and perks

• Competitive salary and benefits package.
• Stock Options
• 401(K) Plan
• Generous PTO + Paid Holidays
• Opportunity to be part of a dynamic, fast-growing company that will double in size in two years.
• Hybrid work environment with flexibility to work from home 3 days a week.
• A collaborative and inclusive company culture where your ideas are valued.
• Free onsite covered parking and access to a full gym with showers.

Employment Equity

Optimized Payments strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.