Technical Support Engineer (Blockchain & Backend Development)

Binance
Asia, Asia
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level engineers with Java and Spring Boot experience who thrive in blockchain troubleshooting and backend collaboration.

Best fit for

  • Java developers comfortable with blockchain troubleshooting and backend collaboration.
    — “resolve complex technical issues and closely collaborate with backend development teams”
  • Engineers with expertise in Spring Boot microservices and API development.
    — “backend tasks related to Java, Spring Boot microservices, APIs”

Things to consider

  • Role involves Tier 3 support, requiring expert-level troubleshooting skills.
    — “Tier 3 Technical Support Engineer”

How to stand out

  • Highlight specific instances where you resolved complex technical issues in blockchain.
    — “resolve complex technical issues”
  • Demonstrate experience with Java and Spring Boot in backend development.
    — “backend tasks related to Java, Spring Boot microservices”
  • Showcase collaboration with development teams in past technical support roles.
    — “closely collaborate with backend development teams”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • resolved complex technical issues
  • improved system reliability
Typical background
software engineeringtechnical support

Skills & requirements

Required

JavaSpring-bootApi-developmentBlockchainTroubleshooting

Preferred

Technical-supportCustomer-service

Stack & domain

JavaSpring Boot MicroservicesApisBlockchain TechnologiesTroubleshootingCollaborationCommunicationBackend DevelopmentBlockchain

About the role

Original posting from Binance via Lever

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

As a Tier 3 Technical Support Engineer, you will resolve complex technical issues and closely collaborate with backend development teams. Your main focus will be expert-level troubleshooting, with additional opportunities to engage in backend tasks related to Java, Spring Boot microservices, APIs, and blockchain technologies.

Source: Binance careers (Lever)

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