Technical Support Engineer Office Automation

SW8670 | 11 Jul 2024 Technical Support Engineer – Office Automation

Responsibilities

• Perform PC/LAN/email/mobile device software and hardware installation, deployment, maintenance, support and troubleshooting.

• Provide technical support and planning on system software and hardware on PC/LAN/email system.

• Maintain good performance on OA infrastructure.

• Perform trouble shooting and problem resolution.

• Maintain PC hardware and software inventory.

• Prepare system documentation and reporting.

Qualifications

• University degree/college diploma in electrical/electronic/computer engineering, computer science or related discipline.

• Over 4 years’ relevant working experience in PC/LAN administration and support.

• Good knowledge of Microsoft Windows Suites, PC and mobile device software support and TCP/IP in LAN/WAN network environment.

• Good command of spoken and written English and Chinese.

• Good communication and interpersonal skills and able to work under pressure.

• Candidates with HKCEE/HKDSE or above qualifications and over 3 years’ relevant working experience may be considered for the position of Analyst/Assistant Analyst.

• 25-32K

• Good Career Path, 5-Day Work Week

• Friendly and Energetic Working Environment