Training Data Analytics Manager (12‑Month Contract), Up $3,950
Division: Skills
Reports to: Senior Manager, Skills Training (Incare)
Working hours : 8.15 am to 5.45 pm (Mon to Thur), 8.15 am to 5.15 pm (Fri)
Location: Upper Changi Road North
Employment Type: Temporary (12 months)
Role Overview
The Training Data Analytics Manager will drive data‑led insights and process improvements across training operations. This role focuses on analysing training data, improving operational efficiency, and implementing systematic enhancements to strengthen programme delivery, reporting, and governance. The incumbent will work independently and collaboratively with stakeholders to transform training administration through analytics and innovation.
Key Responsibilities
Data Analytics & Performance Insights
- Analyse training and operational data to evaluate programme effectiveness and outcomes
- Develop automated reports, dashboards, and tracking tools for key training metrics
- Identify trends, gaps, and improvement opportunities to support data‑driven decision‑making
Process Improvement & Innovation
- Review and redesign workflows for invoice processing, certification management, and data entry
- Implement standardised procedures, quality controls, and documentation to improve accuracy and efficiency
- Drive continuous improvement initiatives to streamline training administration processes
Training Systems & Operations Coordination
- Coordinate digitalised training content management and distribution processes
- Manage certification workflows and support system integrations across platforms
- Support implementation of training technology and system enhancements
Strategic Support & Reporting
- Conduct training observations with a focus on operational efficiency and process optimisation
- Prepare analytical reports with clear insights and actionable recommendations
- Support onsite operational assessments and improvement initiatives across training locations
Other Duties
- Perform other responsibilities as assigned to support the Skills Division’s objectives
Requirements
Education
Experience
- 1–2 years of relevant working experience
- Experience in adult learning, learning & development (L&D), programme evaluation, or data analytics is preferred
- Fresh graduates with strong analytical capabilities may be considered
Skills & Competencies
- Strong analytical, communication, and report‑writing skills
- Proficiency in IT systems and data tools
- Strong organisational and project coordination abilities
- High attention to detail with the ability to manage multiple initiatives concurrently
Personal Attributes
- Passion for contributing to offender reintegration and rehabilitation outcomes
- Independent, proactive, and solution‑oriented
- Strong team player able to collaborate across internal and external stakeholders
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1223746 (Tan Eng Kah (Chen YunJia))
GOREF: 15881