Aimed at mid-level leaders with 10+ years in active lifestyle or hospitality who thrive in fast-paced, customer-centric environments.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Fitt via Ashby
Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.
We’re filling this role for a client, a premier West Coast active lifestyle company, that blends resort-style amenities, family programming, and community into a single shared membership where members can do it all.
ABOUT THE ROLE
The Vice President / General Manager serves as the senior leader for a campus or regional portfolio, responsible for delivering exceptional member experiences, operational excellence, team leadership, and financial performance. This role is critical in driving our sports, outdoor recreation, and active lifestyle-forward culture while building strong community engagement and maximizing long-term member loyalty.
The VP/GM leads cross-functional club operations including fitness, sports, food & beverage, aquatics, family programming, hospitality, facilities, and member engagement. This leader acts as both a strategic operator and culture builder, creating an environment where team members thrive and members feel deeply connected to our community.
RESPONSIBILITIES
- Lead all aspects of club and campus operations with accountability for revenue growth, profitability, member satisfaction, and team engagement.
- Drive membership growth, retention, and utilization through elevated hospitality and programming experiences.
- Ensure operational excellence across safety, cleanliness, service standards, and facilities management.
- Build and develop high-performing leadership teams across operations, fitness, hospitality, and programming.
- Champion our culture and ensure alignment with the company’s Code of Culture.
- Partner cross-functionally with corporate leadership teams including operations, marketing, finance, people operations, and member experience.
- Create a strong community presence through events, and member engagement initiatives.
WHAT WE’RE LOOKING FOR
- 10+ years of leadership experience in active lifestyle, hospitality, fitness, resorts, private clubs, or multi-unit operations.
- Strong financial acumen with experience managing complex P&Ls.
- Ability to thrive in a fast-paced, growth-oriented environment.
- Proven success leading large operational teams in customer-centric environments.
- Exceptional leadership presence with the ability to inspire, coach, and develop teams.
- Passion for sports, outdoor recreation, active lifestyle, wellness, recreation, and community-building.
Source: Fitt careers (Ashby)