VIP Relationship Manager, CIS (Russian Speaking)

Okx
Dubai, AE
On-siteCareer-pivot friendly

Who this role is best for

Best suited to sales-driven professionals with crypto or finance experience who thrive in client-facing roles across CIS markets.

Best fit for

  • Sales-focused candidates comfortable with prospecting and closing high-value clients.
    — “A genuine hunger to sell: comfortable with outreach, pitching, and closing.
  • Bilingual professionals who can bridge Russian-speaking VIP clients with global crypto services.
    — “Fluent in English and native Russian is a must.
  • Account managers with a knack for identifying upsell opportunities in trading products.
    — “Drive VIP upgrades and upsell relevant product configurations to grow revenue.

Things to consider

  • Frequent travel across CIS and other regions is expected.
    — “Open to business travel across CIS, MENA, SEA, or other regions.
  • Must balance client servicing with proactive sales targets.
    — “Combining strong client servicing with a proactive sales approach.

How to stand out

  • Demonstrate past success in converting leads to high-value accounts.
    — “Proactively identify and prospect new VIP-tier clients through outreach.
  • Showcase experience with crypto exchange products or derivatives.
    — “Familiarity with crypto exchanges or derivatives is a plus.
  • Highlight events participation to prove regional market engagement.
    — “Participate in regional online and offline events, activations.
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • build relationships
  • drive VIP upgrades
  • support platform improvements
  • participate in regional events
Typical background
salesbusiness developmentaccount management

Skills & requirements

Required

SalesAccount ManagementClient ServicingCrypto ExchangesProduct SuiteVIP Tier StructureClient Feedback

Preferred

Crypto DerivativesMarket Trends

Stack & domain

Crypto ExchangesDerivativesSalesBusiness DevelopmentAccount ManagementClient ServicingProactive Sales ApproachCryptoFinanceFx

About the role

Original posting from Okx via Greenhouse

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

This is a sales and account management role focused on VIP retail clients in the CIS region. You will own a portfolio of high-value trading accounts — building relationships, driving VIP upgrades, and actively prospecting new clients to grow OKX's presence in the region. Working closely with regional growth, product, and business intelligence teams, you'll be the on-the-ground point of contact for CIS-based VIP traders, combining strong client servicing with a proactive sales approach.

 

What You'll Be Doing

 

Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries.

Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals — owning the full sales cycle from lead to onboarding.

Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions.

Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates.

Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base.

Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects.

Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements.

Participate in regional online and offline events, activations, and business development activities.

Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition.

Operate in compliance with company guidelines and regulatory requirements.

 

What We Look For In You

 

1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field.

A genuine hunger to sell: comfortable with outreach, pitching, and closing.

Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus.

Strong interpersonal skills — you build trust quickly and communicate clearly.

Organised and able to manage multiple client relationships and tasks simultaneously.

Comfortable with data: can track your pipeline, analyse client activity, and report on performance.

Open to business travel across CIS, MENA, SEA, or other regions as needed.

Fluent in English and native Russian is a must.

Perks & Benefits

Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Comprehensive healthcare schemes for employees and dependants

More that we love to tell you along the process!

#LI-AZ1 #LI-HYBRID

 

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Source: Okx careers (Greenhouse)

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