VP, Payroll Operations and Services

Restaurant365
Irvine, US
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level payroll operations leaders who have scaled SaaS payroll systems and are comfortable with hybrid office requirements.

Best fit for

  • Experienced payroll operations leaders ready to own end-to-end infrastructure.
    — “own the end-to-end infrastructure that keeps payroll running”
  • SaaS payroll experts who thrive in high-visibility leadership roles.
    — “high-impact, high-visibility leadership role”
  • Candidates with a track record of building compliance frameworks at scale.
    — “build and refine the operational systems, compliance frameworks”

Things to consider

  • Hybrid work schedule required in specified office locations.
    — “hybrid work schedule based out of one of our office locations”
  • Must collaborate across multiple departments including Product and Legal.
    — “work closely with Product, Finance, Legal, and Customer Success”

How to stand out

  • Demonstrate your ability to scale payroll operations in a SaaS environment.
    — “building payroll operations at scale in a SaaS environment”
  • Highlight your experience as the primary customer voice for payroll.
    — “serve as the primary customer voice for payroll operations”
  • Showcase your leadership in refining team structures for scalability.
    — “build and refine the operational systems, compliance frameworks, and team structures”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Executive

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate and compliant payroll operations
  • reliable service quality
  • customer satisfaction
Typical background
Payroll Operations experienceSaaS environment

Skills & requirements

Required

Payroll OperationsCompliance FrameworksTeam StructuresCustomer Service

Preferred

Saas Environment ExperienceRestaurant Industry Knowledge

Stack & domain

Payroll OperationsSaas EnvironmentOperational SystemsCompliance FrameworksTeam StructuresProductFinanceLegalCustomer SuccessLeadershipCustomer VoiceReliabilityTransparencyService QualityPayrollOperations

About the role

Original posting from Restaurant365 via Lever

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; Bay Area, CA; Denver, CO; or Akron, OH. ***

Restaurant365 is one of the fastest-growing SaaS platforms in the restaurant industry, and our payroll operations are scaling to match. We’re looking for a Vice President of Payroll Operations and Services to own the end-to-end infrastructure that keeps payroll running accurately, compliantly, and reliably for thousands of restaurant operators nationwide.

This is a high-impact, high-visibility leadership role. You’ll build and refine the operational systems, compliance frameworks, and team structures that protect our customers and enable the company to scale. You’ll work closely with Product, Finance, Legal, and Customer Success — and serve as the primary customer voice for payroll operations, ensuring our clients experience the reliability, transparency, and service quality they depend on.

If you’ve spent your career building payroll operations at scale in a SaaS environment and you’re ready to own the whole function, this role was built for you.

Source: Restaurant365 careers (Lever)

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