JOB_POSTING-3-80796-11
Role Summary/Purpose
The VP, Platform Risk Leader will be a compliance expert supporting cross-functional initiatives with an expertise in point of sale processes and regulatory requirements for revolving credit products and installment lending products. This role will be the key primary second line of defense point of contact for, and provide compliance oversight of Home & Auto and Health & Wellness client development and sales platforms (collectively, the “Platform”), with the supervision of the SVP, Growth & Platform Risk.
Our Way of Working
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events.
- Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
Essential Responsibilities
- Serve as the primary “go-to” compliance expert and resource for various business teams responsible for supporting Platform client and partner programs. Develop strong relationships with senior and executive members of the Platform and act independently and with limited supervision to help Platform teams resolve unique and complex compliance problems.
- Establish effective relationships and collaborate with individuals across the second line of defense Risk organization that have oversight responsibility to facilitate a consolidated view of risk across all applicable risk pillars (e.g., compliance risk, operational risk, strategic risk, financial risk, credit risk, etc.). Facilitate escalation of key issues and risks for further discussion and action, as appropriate, to Compliance leaders, other second-line of defense Risk teams and relevant committees.
- Assess Platform activities and initiatives, including client and partner driven initiatives (new products, features, strategies etc.), and spot and perform preliminary analysis of complex compliance and consumer-facing operational risks. Facilitate collaboration between Platform teams and enterprise operational risk and/or compliance subject matter experts (SMEs) or centers of excellence (COEs) and ensure those SMEs and COEs have sufficient information to understand the initiative and address the potential risks.
- Conduct independent due diligence and provide second-line of defense compliance and consumer-facing operational risk oversight and credible challenge of new client and partner deals, renewals, and extensions. Draft reports and/or concurrent assessments identifying material risks and deal caveats as applicable.
- Provide second-line of defense oversight of business and governance processes related to new partner deals, renewals, and extensions to ensure adequacy of governance and controls. This includes review and credible challenge of first line risk control self assessments (RCSA), performing second-line of defense reviews, performing continuous monitoring, and completing second-line of defense risk assessments (e.g., Compliance Risk Assessment, Enterprise Risk Assessment) of those business processes as applicable.
- Maintain and continuously improve second line of defense Compliance processes, controls and supporting documentation (e.g., job aids) related to Compliance oversight of new client and partner deals, renewals, and extensions.
- Provide second-line of defense oversight of enterprise Client Oversight Program and related processes, including Merchant Provider Performance Management. This includes review and credible challenge of first line risk control self assessments (RCSA), performing second-line of defense reviews, performing continuous monitoring, and completing second-line of defense risk assessments (e.g., Compliance Risk Assessment, Enterprise Risk Assessment) of those business processes as applicable.
- Develop a thorough understanding of SYF’s risk governance (e.g., tollgates, committees, Legal copy review, etc.) and functional business processes and work to ensure the platform and client teams are integrated into and/or following those processes.
- In support of the Compliance Risk Assessment, Enterprise Risk Assessment, and RCSA credible challenge processes, provide information and input to Compliance and Risk teams’ independent view of Platform risks and the adequacy of controls to mitigate such risks.
- In collaboration with the Legal Department, inform Platform teams of new legal and regulatory developments, solve unique problems regarding the operationalization of those requirements, and provide advice and support with respect to the implementation of new controls to comply with those requirements.
- Play a key role in exam management and audit activities relating to the Platform.
- Lead projects to develop innovative processes to continually improve Synchrony’s compliance ma