Workers' Compensation Risk Manager

Join our dynamic start-up specialized in risk management and workers' compensation services! We are looking for an ambitious Workers' Compensation Risk Manager to spearhead and enhance a regional workers' compensation program for a prominent aviation client. This role presents a unique chance to make a notable impact on claims performance, financial outcomes, operational success, and the experience of our crewmembers.

The Risk Manager will be accountable for the regional strategy, performance, and operational execution of the workers' compensation program. You will collaborate closely with the aviation client's Risk Management team, insurance carriers, third-party administrators (TPAs), and key business partners to ensure effective claims management, financial accountability, and exemplary support for injured crewmembers.

Your responsibilities include overseeing daily claims activity, leading claim reviews and investigations, and providing advanced technical guidance across the lifecycle of workers' compensation claims. Successful candidates will adeptly balance strategic oversight with operational management and engage effectively with diverse stakeholders in a high-profile setting.

This position requires confidence in navigating uncertainty, blending strategic planning with hands-on leadership, and demonstrating strong analytical, communication, and problem-solving skills. As a Risk Manager, you will have the opportunity to shape the future of our program while contributing to the advancement of our evolving risk management platform.

Compensation: Salary range for this position is $90,000 to $110,000, based on qualifications and experience. Additional performance-based incentives may apply.

Benefits: We offer comprehensive benefits starting from your first day of employment, including:

• Medical, dental, and vision coverage
• Retirement savings plan with up to a 5% employer match
• Unlimited Vacation (RTO)
• Programs to support work-life balance and overall well-being

Strategic Impact: You will:

• Drive significant improvements in claims outcomes and overall risk costs
• Enhance the performance of carriers and TPAs through accountability linked to data
• Improve consistency of service and the experience of injured employees
• Influence governance, reporting, and operational scalability
• Serve as a trusted advisor to senior stakeholders

Key Responsibilities: Your main duties will include:

• Leading and managing the workers' compensation program's strategy and performance
• Overseeing daily regional claims to ensure compliance, reserve accuracy, litigation management, and superior service
• Acting as the primary escalation point for complex claims
• Collaborating with the aviation client’s Risk Management team to align outcomes with organizational goals
• Establishing and tracking KPIs, SLAs, and performance metrics for TPAs and insurance carriers
• Leading claim reviews and performance discussions with external partners
• Providing technical expertise on complex claims
• Analyzing trends in loss, duration, severity, and cost opportunities
• Identifying risks and implementing solutions
• Driving initiatives for continuous improvement
• Promoting a culture of accountability, transparency, and performance

Leadership Expectations: This role carries significant accountability and visibility. Initially, you may not have direct reports but will be expected to lead through influence, set rigorous performance standards, and achieve results with both internal and external stakeholders. The ideal candidate will exhibit executive presence, sound judgment, and the ability to translate data insights into actionable strategies.

Qualifications:

Education: A Bachelor’s degree from an accredited university is required. Advanced industry designations (CPCU, AIC, ARM) are preferred.

Experience: Minimum five years of progressive experience in workers' compensation claims and at least two years in a leadership role. You should have a solid understanding of complex, multi-state portfolios and experience with insurance carriers and TPAs.

Core Competencies:

• In-depth knowledge of workers' compensation claims strategy and administration
• Strong financial acumen related to risk costs
• Data-driven decision-making abilities
• Exceptional communication skills
• High-level stakeholder management and influence
• Strong organizational and operational discipline
• Bilingual proficiency in Spanish is preferred

Work Environment: Expect to engage in strategic analysis, complex problem-solving, and decision-making under pressure, primarily through computer work with limited travel. Reasonable accommodations may be provided as necessary.

Additional Requirements: Security clearance is required along with Global Entry status or pre-approval.