Workspace Experience Manager

Rzr
Bangalore; Karanatka, IN
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level professionals with 8-10 years in office management or workplace experience roles, particularly those comfortable with vendor and stakeholder management in a high-energy office environment.

Best fit for

  • Experienced office managers who thrive in dynamic, high-energy environments.
    — “Deliver a welcoming, high-energy environment for employees and visitors
  • Professionals with strong vendor negotiation and performance management skills.
    — “Negotiate and manage contracts/SLAs; run performance reviews and renewals
  • Candidates with a background in hospitality or cafeteria operations.
    — “Food/cafeteria or hospitality operations experience is highly preferred

Things to consider

  • Requires managing a complex portfolio of vendors and budgets.
    — “Manages a complex portfolio of vendors, budgets, stakeholders
  • Involves direct responsibility for one team member.
    — “Manage one direct report; provide clear goals, coaching, and feedback

How to stand out

  • Highlight specific examples of improving office environments in past roles.
    — “Continuously improve all common spaces: collaboration zones, meeting rooms, lounge, reception
  • Demonstrate experience with travel desk coordination and logistics.
    — “Operate the in-house travel desk: bookings, approvals, logistics
  • Showcase budget management skills with concrete examples of cost efficiency.
    — “Own monthly G&A budget; track actuals vs plan and drive cost efficiency
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Positive employee feedback
  • Efficient vendor management
  • Budget adherence
  • Smooth travel operations
Typical background
Experience in office managementVendor management experience

Skills & requirements

Required

Vendor ManagementBudget ManagementEvent PlanningOffice ManagementTravel ManagementProcurementFinancial Reporting

Preferred

Event CoordinationVendor Negotiation

Stack & domain

Vendor ManagementBudget ManagementFinanceItTravel Desk OperationsVisa ManagementStationery ManagementEquipment ManagementProcurementAsset ManagementInventory ManagementOffice ManagementEvent PlanningHospitality ManagementLogisticsTravel ManagementFinance ManagementIt ManagementProcurement ManagementLeadershipTeam ManagementCross-functional CollaborationStakeholder ManagementProblem-solvingCommunicationProject ManagementWorkspace Management

About the role

Original posting from Rzr via Greenhouse

About the job

Who are we?

RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy-first environment through trillions of contextual bidding signals and proprietary behavioral models. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC.

Role Overview

RZR’s new Bangalore office at Tablespace Towers is a flagship investment in our culture, talent brand, and employee experience. With 250+ seats and rapid growth, our workspace must operate as a strategic asset—not merely a facility.

The Workspace Manager owns the end-to-end in-office employee experience: from arrival to departure, every touchpoint, every day. This role manages a complex portfolio of vendors, budgets, stakeholders, and operational rhythms while continuously raising the bar for quality and belonging. This is an experience ownership role, not a facilities admin role.

Scope includes one direct report and deep cross-functional partnership with People Operations, Finance, IT, and Tablespace building management.

Key Responsibilities

  • Workspace Experience & Environment

Own the end-to-end employee journey: onboarding day, daily experience, and offboarding touches

Continuously improve all common spaces: collaboration zones, meeting rooms, lounge, reception

Ensure the office reflects RZR’s values: visual identity, cleanliness, ambiance, energy

Oversee seat planning and utilization across 250+ workstations

Lead special initiatives: Friday specials, cultural events, seasonal moments, milestones

Deliver a welcoming, high-energy environment for employees and visitors

  • Vendor & Stakeholder Management

Own vendor relationships: cafeteria, F&B, housekeeping, security, courier, and others

Negotiate and manage contracts/SLAs; run performance reviews and renewals

Primary liaison with Tablespace management; escalate and resolve proactively

Manage external travel vendor and travel desk operations

Serve as the go-to contact for all employee queries on facilities and logistics

  • Food, Cafeteria & Hospitality

Own cafeteria operations: menu planning, vendor quality, hygiene, feedback loops

Plan weekly Friday specials and monthly features to drive engagement

Oversee beverages/snacks: restocking cadence, variety, cost alignment

Maintain highest hospitality standards and regulatory compliance

3.Travel Desk & Visa Management

Operate the in-house travel desk: bookings, approvals, logistics

Coordinate flights, hotels, and ground transport with vendor

Support visa applications and travel documentation

Maintain travel records, monitor spend, flag anomalies to Finance

  • Stationery, Equipment & Procurement

Own inventory of office stationery, supplies, consumables

Ensure meeting room readiness: AV, whiteboards, booking processes

Track asset lifecycle; coordinate repairs/replacements with IT/Finance

Follow vendor empanelment and PO processes

  • Finance, Budget & Reporting

Own monthly G&A budget; track actuals vs plan and drive cost efficiency

Prepare monthly P&L reconciliation and share with Finance

Process vendor invoices and ensure timely clearance

Maintain visibility via weekly dashboards and monthly reports

Identify savings without compromising experience quality

6.Team Leadership

Manage one direct report; provide clear goals, coaching, and feedback

Allocate responsibilities for reliable, repeatable execution

Develop the coordinator for increasing ownership over time

Required Skills & Experience

8-10 years in office management, facilities, or workplace experience roles; 150+ employee environments preferred

Proven vendor management: contracting, SLAs, renegotiations, performance

Food/cafeteria or hospitality operations experience is highly preferred

Travel desk coordination and business travel logistics

Budget ownership: P&L tracking, invoicing, reconciliation

Experience with building management/real estate stakeholders

Fluent with G-Suite and Excel/Sheets; basic procurement/asset tools

Strong interpersonal and cross-functional influence skills

High ownership, prioritization, and multi-stream execution

Experience managing junior team members

Bachelor’s degree in business administration, Hospitality Management, or related field preferred

 

Source: Rzr careers (Greenhouse)

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