0000005480.CASEWORKER I.DSHS ENDING THE HIV EPIDEMIC-COMPONENT C

Dallas County

Dallas, TX

On-siteCareer-pivot friendly

Who this role is best for

Case management professionals with behavioral science backgrounds and community outreach experience will find this role in Dallas, Texas, aligning with their expertise in program compliance and client support.

Best fit for

Candidates with behavioral science education and community resource knowledge will naturally fit the role’s focus on client assessment and referrals.
— “Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Behavioral Science or in a job related field of study.”
Individuals with prior experience in intake, assessment, and case planning will align with the role’s emphasis on structured client support.
— “Prefers experience in intake, assessment, case planning and evaluation experience and knowledge of community resources.”
Professionals comfortable with administrative documentation and reporting will align with the role’s routine of preparing case plans and summaries.
— “Prepares case plans, summaries, briefs, requests, reports and other required documentation.”

Things to consider

Reliable transportation is essential, as the role requires travel despite being primarily office-based.
— “Must possess a valid Texas driver’s license with a good driving record and reliable transportation.”
The role demands ongoing professional development through training and public seminars, which may require time commitment.
— “Attends departmental meetings, in-service training, joint staff meetings and public seminars to broaden knowledge to better serve the clients.”

How to stand out

Emphasize experience in program compliance and client documentation in your resume and interview responses.
— “Analyzes client’s documentation and supporting information to ensure eligibility and compliance with program requirements and applicable laws.”
Highlight your ability to manage client needs through structured counseling and follow-up procedures.
— “Provides counseling, referral and follow-up services to clients.”
Showcase your track record in building relationships with community agencies and organizations.
— “Assists clients by interacting with other departments, agencies, organizations, boards and community groups to ensure effective delivery of services and maintain awareness of available resources.”
Demonstrate your familiarity with standard software applications used in case management.
— “Skilled in the use of standard software applications.”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful client services
effective resource utilization
client satisfaction

Typical background

social workcounseling

Skills & requirements

Required

Case ManagementClient AssessmentCounselingReferral ServicesCommunity Resource Knowledge

Preferred

Public SpeakingTraining

Stack & domain

Case ManagementClient AssessmentEligibility VerificationCounselingReferral ServicesReport WritingCommunity Resource KnowledgeProgram ComplianceLegal RequirementsSoftware ApplicationsTeam CollaborationClient ServiceCommunicationTeamworkProblem-solvingAttention To DetailTime ManagementProject ManagementCustomer ServiceHealthcareSocial ServicesGovernment

About the role

Original posting from Dallas County

Under general supervision, provides case management services to clients for various County programs by identifying needs, assessing eligibility and providing counseling, outreach and referral services.
Interviews clients, obtains documentation and verifies information to assess client’s needs and eligibility for programs or services.
Analyzes client’s documentation and supporting information to ensure eligibility and compliance with program requirements and applicable laws.
Provides counseling, referral and follow-up services to clients.
Prepares case plans, summaries, briefs, requests, reports and other required documentation.
Assists clients by interacting with other departments, agencies, organizations, boards and community groups to ensure effective delivery of services and maintain awareness of available resources.
Maintains knowledge of applicable policies, procedures and laws governing programs.
Attends departmental meetings, in-service training, joint staff meetings and public seminars to broaden knowledge to better serve the clients.
Performs other duties as assigned.
Education, Experience and Training:
Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Behavioral Science or in a job related field of study.
Special Requirements:
Prefers experience in intake, assessment, case planning and evaluation experience and knowledge of community resources. Must possess a valid Texas driver’s license with a good driving record and reliable transportation. Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
Physical/Environmental Requirements:
Standard office environment. May require some travel.

Source: Dallas County careers