401k Operations Associate

Farther
Dallas, TX
Hybrid

Who this role is best for

Aimed at mid-level to senior financial services professionals with retirement plan operational expertise who thrive in a collaborative, hybrid work environment.

Best fit for

  • Candidates with 3+ years of retirement plan servicing experience and comfort with multiple recordkeeping platforms
    — “4+ years in financial services, including 3+ years of hands-on retirement plan servicing at a recordkeeper, TPA or retirement plan-focused RIA”
  • Individuals who enjoy building scalable processes and working in a startup-like environment
    — “the chance to help build Farther's 401(k) services as the business grows”
  • Professionals with strong written communication skills and a track record of managing documentation and compliance workflows
    — “Clear, professional written communication with sponsors, vendors, and advisors”

Things to consider

  • Candidates should be prepared to manage a variety of tasks related to compliance and vendor coordination
    — “Work service issues with recordkeepers and TPAs to completion.”

How to stand out

  • Highlight experience with multiple recordkeeping platforms and process-building in your resume and interview responses
    — “Direct experience with at least two major recordkeeping platforms”
  • Demonstrate your ability to manage documentation and compliance workflows with specific examples
    — “Distribute and maintain required plan documents, including 408(b)(2) disclosures”
  • Emphasize your comfort with Excel and CRM tools, particularly HubSpot, in your application materials
    — “Strong Excel skills and comfort working in a CRM (HubSpot preferred)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • supported 401(k) plan advisors
  • prepared investment committee materials
  • managed plan documentation
Typical background
retirement plan operationsfinancial services

Skills & requirements

Required

401(k) OperationsInvestment Committee MaterialsRecordkeeper CoordinationPlan Document ManagementFee BenchmarkingExcel

Preferred

CRPSQKACPFA

Stack & domain

ExcelCRM

About the role

Original posting from Farther via Greenhouse

Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role

As our 401(k) Operations Associate, you'll be the operational backbone behind Farther's retirement plan advisors and our Senior 401(k) Specialist. You will partner with our advisors to help them lead the relationships with plan sponsors, investment committees and participants. You'll also have a hand in building the processes that let Farther's 401(k) services scale as the business grows.

Your Impact 

Support advisors in delivering the ongoing service experience for their 401(k) plans.

Prepare investment committee materials for advisors: fund scorecards and comparisons, fee benchmarking, participant enrollment, plan health and demographic data, and IPS reviews.

Carry out follow-up from IC meetings:

Track action items through to completion.

Communicate approved fund and plan design changes to recordkeepers.

Monitor implementation and confirm that changes were processed correctly.

Coordinate platform capabilities with the advisor.

Distribute and maintain required plan documents, including 408(b)(2) disclosures, Summary of Services, IPS and IC Charter. Keep accurate records of all plan documentation, communications and transactions.

Work service issues with recordkeepers and TPAs to completion. 

Prepare quarterly advisory fee billing, reconcile it against platform balances, and follow up on discrepancies.

Support advisors and the Senior 401(k) Specialist with prospect analysis, including fee benchmarking, fund scorecards, and proposal materials.

Support onboarding by tracking Retirement Plan Service Agreements and Form ADV, submitting platform documents, and setting up billing.

Manage the internal logistics of moving plans onto the Farther platform.

Co-craft workflows, checklists, templates, and timelines with advisors and the Senior 401(k) Specialist. 

The Ideal Match 

4+ years in financial services, including 3+ years of hands-on retirement plan servicing at a recordkeeper, TPA or retirement plan-focused RIA.

Direct experience with at least two major recordkeeping platforms (e.g., Fidelity, Empower, Schwab, Ascensus, Voya, etc.) and their sponsor and advisor portals.

Working knowledge of plan operations: contribution processing, distributions and loans, fund changes and mapping, fee disclosures, and the annual compliance and testing calendar.

Familiarity with common ERISA/fiduciary issues retirement plans encounter, e.g., fiduciary status determination, non-discrimination testing failures, etc.

Strong Excel skills and comfort working in a CRM (HubSpot preferred).

Clear, professional written communication with sponsors, vendors, and advisors.

Bonus Points 

Experience with RPAG (strongly preferred) or Fi360.

CRPS, QKA, CPFA or another retirement plan designation (preferred, not required).

Experience with advisory fee billing and reconciliation.

Background supporting participant education or financial wellness programs.

A track record of supporting multiple advisors 

Experience in a growing firm or startup environment.

Why Join Us

Competitive compensation package that rewards impact

A collaborative team of experienced advisors and technologists

The chance to help build Farther's 401(k) services as the business grows

Full health benefits, plus 401(k) matching and Roth options

Unlimited PTO

Ready to disrupt wealth management? Let's talk!

Source: Farther careers (Greenhouse)

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