Account Coordinator

Global Lending Services
Tempe, AZ
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level professionals in financial services or auto industry who excel in communication and organizational skills, with a focus on dealership collaboration and adherence to strict guidelines in a business casual environment in Tempe, Arizona.

Best fit for

  • Candidates with prior experience in financial services or auto industry and a track record of managing multiple priorities
    — “demonstrated ability to effectively set and manage multiple conflicting priorities”
  • Individuals who thrive in a culture emphasizing integrity and positive impact through customer service
    — “maintaining a high level of integrity”
  • Professionals who can build and sustain relationships with dealers and internal teams
    — “Develop and maintain positive business relationships with dealers”

Things to consider

  • Work schedule may vary despite generally being Monday through Friday, 10:00 am-7:00 pm
    — “work schedule which should be expected to vary at times”
  • No travel required, but work hours may extend into evenings
    — “Monday through Friday, 10:00 am-7:00 pm”

How to stand out

  • Highlight experience in resolving loan stipulations and maintaining dealer communication
    — “communicate and resolve missing stipulations required to close consumer loans”
  • Emphasize past success in tracking errors and providing actionable feedback
    — “Identify and track funding errors at the dealership level”
  • Showcase ability to manage dealers and internal teams with strong interpersonal skills
    — “ability to interact at all levels inside and outside of the organization”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful loan package completion
  • positive dealer relationships
Typical background
financial servicescustomer service

Skills & requirements

Required

Account CoordinationCustomer ServiceDealership CommunicationLoan Package ManagementOrganizational Skills

Preferred

Financial Services ExperienceAuto Industry Experience

Stack & domain

Financial ServicesAuto IndustryCustomer ServiceCommunicationData AnalysisFunding PackagesContract ManagementDealership Performance TrackingTurnaround Time ManagementTeamworkProblem-solvingLeadershipAttention To DetailTime ManagementAccount CoordinationAuto FinancingDealer Relations

About the role

Original posting from Global Lending Services via Lever

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

What does it mean to be an Account Coordinator at GLS?

As an Account Coordinator, you will be responsible for working closely with dealers and assigned buying and sales representatives to communicate and resolve missing stipulations required to close consumer loans.

How will you drive value within the organization as an Account Coordinator?:

  • Develop and maintain positive business relationships with dealers while providing exceptional customer service, effective and timely communications, and responsiveness to all funding questions and inquiries while maintaining a high level of integrity
  • Assist dealers with the accurate completion of funding packages
  • Notify dealers as to the status of loan packages
  • Identify and track funding errors at the dealership level; provide feedback to the Sales and Buying teams regarding dealership performance to ensure contracts are funded within guidelines
  • Maintain acceptable turnaround time to achieve volume targets

What should you already know to be successful as an Account Coordinator?:

  • Financial services and/or auto industry experience preferred
  • Confident self-starter that operates well with limited supervision
  • Strong oral and written communication skills
  • High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities

Employment Requirements::

  • High school diploma or equivalent required
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • The position does not require travel
  • This is a position whereby business needs will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are between the hours of Monday through Friday, 10:00 am-7:00 pm.

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)

Source: Global Lending Services careers (Lever)

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