Account Director

Newton Research

United States

Remote

Who this role is best for

Geared toward experienced enterprise account managers comfortable with aligning product capabilities to business outcomes, with a focus on media or measurement domains and remote work flexibility in the US.

Best fit for

Candidates with a proven track record in enterprise account growth and retention in media or measurement
— “Have a track record of growing and retaining enterprise accounts.”
Individuals who can translate AI and product features into tangible business results for clients
— “Can connect product capabilities to business outcomes.”
Professionals with a strong interest in AI and its application to media lifecycle challenges
— “Are an AI enthusiast who's passionate about solving customer pain points.”

Things to consider

The role requires a high level of relationship-building with key stakeholders across accounts
— “You've built strong relationships with key stakeholders across your accounts.”
The position demands a focus on measurable business results and product adoption tracking
— “Customers can point to measurable business results from Newton.”

How to stand out

Highlight your ability to identify and execute expansion opportunities in enterprise accounts
— “Find and grow expansion opportunities.”
Showcase your background in media or measurement, especially with AI or data-driven tools
— “Have 7+ years in account management, customer success, or consulting in media or measurement.”
Demonstrate your ability to create and execute success plans with clear value goals for clients
— “Each account has a success plan with clear value goals.”
Position yourself as someone who can drive long-term customer value and reduce churn
— “Your portfolio shows strong NRR with no preventable churn.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Build strong relationships with key stakeholders
Drive adoption and track value from Newton
Identify and grow expansion opportunities
Maintain strong NRR with no preventable churn

Typical background

7+ years in account management, customer success, or consultingExperience in media or measurement

Skills & requirements

Required

Account ManagementCustomer SuccessExpansion OpportunitiesCustomer Insights SharingProduct Capabilities To Business OutcomesAI EnthusiasmPassion For Solving Customer Pain Points

Preferred

Experience In Media Or MeasurementTrack Record Of Growing And Retaining Enterprise Accounts

Stack & domain

Account ManagementCustomer SuccessConsultingMediaMeasurementAILlmsGenerative AIMedia PlanningBuyingMeasurement LifecycleConnecting Product Capabilities To Business OutcomesPassion For Solving Customer Pain PointsSales

About the role

Original posting from Newton Research via Greenhouse

Account Director
Customer · USA-Remote - Bonus if you are Boston/NYC/L.A · Full-time
About the role
We're looking for an Account Director, reporting to our VP of Account Management, to own relationships with key customers. You'll make sure they get full value from Newton, and then help them get even more.
In this role, you will:
Serve as the trusted advisor and main point of contact for a portfolio of accounts.
Drive adoption and track the value customers get from Newton.
Find and grow expansion opportunities.
Share customer insights with Product and Sales.
You might thrive in this role if you:
Have 7+ years in account management, customer success, or consulting in media or measurement.
Have a track record of growing and retaining enterprise accounts.
Can connect product capabilities to business outcomes.
Are an AI enthusiast who's passionate about solving customer pain points.
What success looks like
In your first 90 days:
You've built strong relationships with key stakeholders across your accounts.
Each account has a success plan with clear value goals.
You've identified clear expansion opportunities across your accounts.
In your first year:
Your portfolio shows strong NRR with no preventable churn.
You've driven meaningful expansion revenue.
Customers can point to measurable business results from Newton.
Product usage and adoption are growing across your accounts.
About Newton Research
Newton Research is a fast-growing software start-up founded by repeat entrepreneurs and well-funded by blue chip venture capital firms. We are building the next generation of the closed loop media lifecycle, developing AI agents that leverage the latest in LLMs and generative AI with specialized knowledge. Our products generate actionable business insights for our customers and partners, assisting in each step of the media planning, buying and measurement lifecycle.
Compensation
$202,500-$270,000 OTE + Equity & benefits

Source: Newton Research careers (Greenhouse)