Account Director

Newton Research

United States

Remote

Who this role is best for

Account Directors with enterprise media experience and AI enthusiasm will find this remote-first role in a fast-growing startup rewarding.

Best fit for

Candidates with 7+ years in enterprise account management or consulting in media or measurement
— “Have 7+ years in account management, customer success, or consulting in media or measurement.”
Individuals who can translate product features into business outcomes for clients
— “Can connect product capabilities to business outcomes.”
Professionals who thrive in cross-functional collaboration with Product and Sales teams
— “Share customer insights with Product and Sales.”

Things to consider

The role requires a deep understanding of AI and its application in media planning and measurement
— “developing AI agents that leverage the latest in LLMs and generative AI with specialized knowledge.”
There is a geographic preference despite the remote option, which may influence candidate suitability
— “Bonus if you are Boston/NYC/L.A”

How to stand out

Highlight experience in identifying and executing expansion opportunities within enterprise accounts
— “Find and grow expansion opportunities.”
Showcase a history of driving measurable business results for clients
— “Customers can point to measurable business results from Newton.”
Emphasize your ability to build and maintain strong relationships with key stakeholders
— “You've built strong relationships with key stakeholders across your accounts.”
Demonstrate your ability to track and measure customer value from Newton's products
— “Drive adoption and track the value customers get from Newton.”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

building strong relationships with key stakeholders
driving meaningful expansion revenue

Typical background

account managementcustomer success

Skills & requirements

Required

Account ManagementCustomer SuccessExpansion OpportunitiesCustomer Insights

Preferred

AI EnthusiastMedia Or Measurement Industry

Stack & domain

Account ManagementCustomer SuccessConsultingAILeadershipCommunicationProblem-solvingMediaMeasurement

About the role

Original posting from Newton Research via Greenhouse

Account Director
Customer · USA-Remote - Bonus if you are Boston/NYC/L.A · Full-time
About the role
We're looking for an Account Director, reporting to our VP of Account Management, to own relationships with key customers. You'll make sure they get full value from Newton, and then help them get even more.
In this role, you will:
Serve as the trusted advisor and main point of contact for a portfolio of accounts.
Drive adoption and track the value customers get from Newton.
Find and grow expansion opportunities.
Share customer insights with Product and Sales.
You might thrive in this role if you:
Have 7+ years in account management, customer success, or consulting in media or measurement.
Have a track record of growing and retaining enterprise accounts.
Can connect product capabilities to business outcomes.
Are an AI enthusiast who's passionate about solving customer pain points.
What success looks like
In your first 90 days:
You've built strong relationships with key stakeholders across your accounts.
Each account has a success plan with clear value goals.
You've identified clear expansion opportunities across your accounts.
In your first year:
Your portfolio shows strong NRR with no preventable churn.
You've driven meaningful expansion revenue.
Customers can point to measurable business results from Newton.
Product usage and adoption are growing across your accounts.
About Newton Research
Newton Research is a fast-growing software start-up founded by repeat entrepreneurs and well-funded by blue chip venture capital firms. We are building the next generation of the closed loop media lifecycle, developing AI agents that leverage the latest in LLMs and generative AI with specialized knowledge. Our products generate actionable business insights for our customers and partners, assisting in each step of the media planning, buying and measurement lifecycle.
Compensation
$202,500-$270,000 OTE + Equity & benefits

Source: Newton Research careers (Greenhouse)