Account Director, Large Enterprise

Openai
Singapore
Hybrid

Who this role is best for

Candidates with enterprise sales experience and a passion for AI will find this strategic, cross-functional role in a mission-driven organization.

Best fit for

  • Candidates with 10+ years in enterprise SaaS sales and a track record of exceeding $2M annual revenue targets
    — “Achieving revenue targets >$2M per year for more than 3 years”
  • Individuals who thrive in building systems and driving long-term strategy across multiple departments
    — “building and executing complex customer programs and projects”
  • Professionals with a strong interest in AI's societal impact and a desire to educate clients on its potential
    — “passion or deep curiosity in artificial intelligence”

Things to consider

  • The role requires in-office presence for 3 days per week, which may affect remote candidates’ suitability.
    — “hybrid work model of 3 days in the office per week”
  • Fluency in Thai or Vietnamese could be a differentiator for regional engagement.
    — “Additional language skills in Thai or Vietnamese is advantageous”

How to stand out

  • Emphasize experience in managing high-value enterprise accounts and delivering tailored AI solutions.
    — “Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan”
  • Highlight your ability to lead customer events and shape product strategies based on market intelligence.
    — “Lead our enterprise prospects’ journeys from consideration to successful deployment”
  • Showcase your background in cross-functional collaboration with teams like marketing and engineering.
    — “Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Achieving revenue targets over $2M per year
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing companies
Typical background
10+ years of experience in salesExperience in platform-as-a-service and software-as-a-service

Skills & requirements

Required

SalesCustomer Relationship ManagementTechnical UnderstandingComplex Deal StrategiesC-level Executive CommunicationMarket Intelligence

Preferred

AI KnowledgeThailand LanguageVietnamese Language

Stack & domain

Platform-as-a-serviceSoftware-as-a-serviceDesigning And Executing Complex Deal StrategiesSupporting The Growth Of Fast-growing, High-performance CompaniesWorking Directly With C-level ExecutivesCommunicating Technical ConceptsLeading High-visibility Customer EventsGathering, Distilling, And Processing Complex Market IntelligenceCustomer-centricPassion Or Deep Curiosity In Artificial IntelligenceBuilderMotivated To Deeply Understand Customer PrioritiesTrusted AdvisorEmbracing The Opportunity To Help Deploy TechnologyExcited To Educate Customers On AISalesArtificial IntelligenceEnterprise Sales

About the role

Original posting from Openai via Ashby

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week.

In this role, you will:

  • Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
  • Lead our enterprise prospects’ journeys from consideration to successful deployment
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a consumption revenue target
  • Manage consumption revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support the recruitment and onboarding of other teammates
  • Support the development of company culture

We're seeking someone with experience including:

  • 10+ years selling platform-as-a-service and/or software-as-a-service
  • Achieving revenue targets >$2M per year for more than 3 years
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Leading high-visibility customer events (CAB, conferences, product launches, etc.)
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
  • Additional language skills in Thai or Vietnamese is advantageous due to the roles regional coverage

You might thrive in this role if you:

  • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
  • Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
  • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
  • Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
  • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Source: Openai careers (Ashby)

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