Account Executive, MidMarket - German Speaking

Intercom
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for German-speaking sales professionals who evangelize AI-driven solutions and thrive in consultative sales environments.

Best fit for

  • German-speaking candidates with a consultative sales approach and SaaS product experience
    — “Fluent German (Business Level)”
  • Individuals who enjoy driving innovation and shaping best practices in enterprise sales
    — “Contribute to the overall growth of the global Enterprise business, pioneering new best practices”
  • Candidates who value internal development and are motivated by career progression in a fast-growing company
    — “we strongly believe in the overall growth and continued development of each new hire”

Things to consider

  • Requires a minimum of three days per week in the office despite hybrid flexibility
    — “We expect employees to be in the office at least three days per week”
  • Candidates must be prepared to work with cross-functional teams and represent customer needs internally
    — “Represent the voice of the customer to cross-functional partners, including Marketing and Product”

How to stand out

  • Highlight your experience in consultative sales and how you've driven product adoption in SaaS environments
    — “Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach”
  • Demonstrate your ability to create tailored product demonstrations and articulate value propositions
    — “Create your own demonstrations, tailored to client needs”
  • Emphasize your track record of exceeding sales quota and closing net new business in competitive markets
    — “Ability to close net new business in a competitive landscape”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Grow and adopt Fin across Mid-Market customers
  • Close net new business in a competitive landscape
  • Represent the voice of the customer
Typical background
5+ years experience as an Account Executive3+ years of SaaS experience selling similar products

Skills & requirements

Required

Saas SalesConsultative Sales ApproachSales Cycle ManagementRevenue ForecastingProduct DemonstrationTeam Development

Preferred

AI Customer AgentCustomer SupportSalesforce CRM

Stack & domain

SaasAISalesforceCommunicationProblem-solvingGrowth MindsetIntellectual CuriosityAmbitionSalesCustomer SupportAI CRM

About the role

Original posting from Intercom via Greenhouse

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity? 

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. 

At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing? 

Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment

Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach

Provide timely and accurate forecasts and clear visibility on revenue performance

Maintain up-to-date knowledge of our evolving products and processes

Create your own demonstrations, tailored to client needs

Engage in team development and mentoring

Represent the voice of the customer to cross-functional partners, including Marketing and Product

Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What skills do I need? 

5+ years experience as an Account Executive

3+ years of SaaS experience selling similar products

Strong sales instincts and track record hitting and exceeding quota

Exceptional written and verbal communication

Fluent German (Business Level) 

Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes

Ability to close net new business in a competitive landscape

Exhibits a growth mindset, intellectual curiosity, and ambition

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. 

Policies 

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Source: Intercom careers (Greenhouse)

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