Account Executive, SMB

Ketryx
Boston, MA
Hybrid

Who this role is best for

Strong fit for B2B SaaS sales professionals with healthcare technology experience who thrive in consultative, complex sales environments and are willing to work in a hybrid office setup in Boston.

Best fit for

  • Candidates with B2B SaaS experience and a passion for healthcare technology
    — “Passion for healthcare technology and the ability to connect with leaders in the medical device industry.”
  • Individuals who excel in consultative selling and complex sales cycles
    — “This isn’t a feature checklist sale – it’s consultative and complex.”

Things to consider

  • Must be currently based in the Greater Boston area or able to relocate immediately
    — “Currently in the Greater Boston area, willing to work in office, or, if not in the area, able to relocate immediately.”
  • Requires ownership of sales cycles and meeting ambitious quota targets
    — “Own and exceed your quota through rigor, urgency, and a deep understanding of customer pain.”

How to stand out

  • Highlight experience with complex B2B SaaS sales and measurable revenue outcomes
    — “Proven success in negotiating and closing deals in a complex sales cycle.”
  • Emphasize ability to communicate technical value to decision-makers
    — “Ability to convey complex solutions in a clear and compelling manner.”
  • Showcase adaptability and quick learning in fast-paced environments
    — “Ramp quickly, learn fast, and adapt to the pace and ambiguity of a high-growth startup.”
  • Demonstrate understanding of regulated industries and their compliance challenges
    — “Exploding product complexity is burying companies in compliance paperwork and blocking innovation.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • quota achievement
  • customer success
  • sales cycle orchestration
Typical background
B2B SaaS salescomplex sales cycles

Skills & requirements

Required

B2B Saas SalesComplex Sales CyclesNegotiationCustomer EducationSales StrategyQuota AchievementSales Cycle OrchestrationCustomer Success

Preferred

Regulated IndustriesMedtechAi-powered ComplianceSales Playbook Development

Stack & domain

B2B SaasComplex Sales CycleNegotiationClosing DealsSales EngineeringMarketingClient OpsMission-drivenCollaborationContinuous LearningHealthcareLife SciencesRegulated Industries

About the role

Original posting from Ketryx via Greenhouse

Job Title: Account Executive

Employment Status: Full-time

Office Hours: Monday - Friday; hybrid schedule

Location: Boston, Massachusetts

Compensation: $150,000 - $180,000 OTE + equity options

*Quota will be 4x OTE and will be discussed during the interview process

About Ketryx

Ketryx is an AI software platform that enables healthcare and life sciences companies to ship life-saving regulated products in weeks instead of years.

Exploding product complexity is burying companies in compliance paperwork and blocking innovation. Our AI software removes this friction, dissolving the historical tradeoff between innovation and compliance, and enables regulated industries to innovate at the pace of modern software.

Just two years since launch, Ketryx already touches the lives of 25M patients and powers 3 of the world’s top 5 MedTech companies and 25% of the Fortune 500 MedTech market. Backed by Lightspeed Ventures, our founders are the former Head of AI at Amgen and CTO of Wolfram Cloud.

Healthcare and life sciences is just the beginning for us. Automotive, aerospace, energy — if it’s regulated, it’s because society decided it matters. These products move humanity, shape our future, and are safety-critical. Come join us and help build the AI platform to power safe innovation.

About the Job

This is a rare opportunity to join a rocket ship early and to make a real difference – in the business, in your career, and in the world.

Ketryx is looking for a sharp, mission-driven Account Executive, SMB who’s hungry to generate revenue, help customers succeed, and build the future of AI-powered compliance in life sciences and beyond. You’ll work directly with some of the largest MedTech and regulated companies in the world, helping them adopt a paradigm-shifting product that’s redefining how innovation happens in high-stakes industries.

This isn’t a feature checklist sale –  it’s consultative and complex. You’ll help prospects understand how Ketryx changes their workflows, uncover root problems, and craft solutions that build long-term trust. You’ll quarterback the customer experience from first contact through to renewal, with strong support from sales engineers, marketing, and client ops. And you’ll learn to sell not just software – but a better way of working.

This is the role for you if you’re looking for:

A mission with impact — where the software you sell directly improves patient safety and enables life-saving products

A strong inbound lead flow and massive, untapped TAM

A collaborative team and tight-knit sales org that values clarity, urgency, curiosity, and continuous learning

A product that customers need, not just want — and a sales cycle that rewards thoughtfulness and strategy

Mentorship and growth from experienced leaders who invest in your long-term development

What You'll Do:

Prospect, qualify, and close deals with SMB customers in regulated industries

Educate prospects on how Ketryx transforms compliance and development workflows

Run organized, well-orchestrated sales cycles with cross-functional internal support

Own and exceed your quota through rigor, urgency, and a deep understanding of customer pain

Ramp quickly, learn fast, and adapt to the pace and ambiguity of a high-growth startup

Help shape the playbook and raise the bar across the sales team by sharing what works

Required Skills:

1-3 years of B2B SaaS closing experience.

Proven success in negotiating and closing deals in a complex sales cycle. 

Ability to grasp extremely complex technical concepts quickly.

Strong written and verbal communication, presentation, and interpersonal skills, with the ability to engage decision makers.

Ability to convey complex solutions in a clear and compelling manner.

A results-oriented mindset with a track record of meeting or exceeding sales targets.

Strong organizational skills and habits.

A proactive mindset, eager and open to learn and grow in a fast-paced, startup environment.

Passion for healthcare technology and the ability to connect with leaders in the medical device industry.

Currently in the Greater Boston area, willing to work in office, or, if not in the area, able to relocate immediately. 

Preferred Skills:

Previous experience in a startup environment strongly preferred.

Background in Engineering, Life Sciences, or other regulated industry.

Keywords: sales, B2B, customer success, client success, AE, enterprise accounts, leads, cold calls, business development, client development, Cambridge, MA, startup, software development, Kendall Square

What We Offer

Competitive compensation

Generous stock options possible

Work in an exciting field with a positive impact on the world

Opportunity to learn and grow as part of a global team

Generous PTO for full-time

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!

Source: Ketryx careers (Greenhouse)

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