Account Executive, SMB Grower

Stripe
Toronto, Canada

Who this role is best for

Strong fit for strategic sales professionals who manage complex client needs and operate in fast-paced environments, with experience in high-growth tech and consultative selling approaches.

Best fit for

  • Strategic sellers with consultative experience who thrive in high-growth environments
    — “operate in a highly ambiguous and fast-paced environment”
  • Candidates skilled in managing technical client relationships and cross-functional projects
    — “understand complex technical ecosystems and build great relationships with technical users”
  • Individuals with a track record of driving upsell and renewal strategies with SMB clients
    — “execute scaled sales strategies to close upsell and renewals with existing Stripe customers”

Things to consider

  • High velocity deal cycles may require significant time and energy management
    — “manage high velocity deal cycles”

How to stand out

  • Highlight your ability to identify and solve complex client pain points in your resume
    — “Identify and understand users’ pain points to propose Stripe solutions”
  • Emphasize your experience with cross-functional collaboration and project management
    — “Experience managing projects with input from cross-functional teams”
  • Demonstrate your capacity to generate leads through cold calling and territory research
    — “Generate your own leads through cold calling, blitzing, research, networking, and driving your territory”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Increased and retained customer revenue
  • Executed full sales cycle strategies
Typical background
3+ years of experience in a client-facing/sales role

Skills & requirements

Required

Sales StrategyClient Relationship ManagementNegotiationUpsell OpportunitiesProduct AdoptionClient RetentionProject ManagementCross-functional Team CoordinationCustomer Success

Preferred

ExcelSQL

Stack & domain

SalesClient ManagementNegotiationProduct AdoptionUpsellingClient RetentionCRMExcelSQLRelationship BuildingProblem-solvingConsultative SellingProject ManagementCross-functional CollaborationAnalytical ThinkingCommunicationCustomer Success

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share

Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers

Solve complex client needs and work across product, sales, risk, and operations teams to improve our product

Own the full sales cycle from lead to close for startups and small/medium businesses

Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.

Make every potential Stripe user happy with every interaction, regardless of deal size

Identify and understand users’ pain points to propose Stripe solutions

Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

3+ years of experience in a client-facing/sales role

Ability to understand complex technical ecosystems and build great relationships with technical users

Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements

Analytical ability to manage complex pricing and cost considerations

Experience managing projects with input from cross-functional teams

A knack for working well with a wide range of stakeholders, both internally and externally

Ability and motivation to operate in a highly ambiguous and fast-paced environment

Superior verbal and written communication skills

Preferred qualifications

Prior experience in a sales and/or customer-facing role at a high growth technology company

Experience with Excel and SQL, or a willingness to learn

Source: Stripe careers

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