Account Executive, SMB (Grower)

Stripe

Chicago, IL

On-site

Who this role is best for

Best suited to mid-level sales professionals with technical acumen working in high-growth technology environments, particularly in Chicago.

Best fit for

Mid-level sales professionals with consultative experience and technical understanding of client ecosystems
— “Ability to understand complex technical ecosystems and build great relationships with technical users”
Candidates who can manage high-velocity sales cycles and demonstrate strategic thinking in upselling
— “We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles”
Individuals with a track record in driving product adoption and client retention at scale
— “Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers”

Things to consider

The role demands a high level of autonomy in lead generation and territory management
— “Generate your own leads through cold calling, blitzing, research, networking, and driving your territory”
Candidates must be prepared to engage in long-term, consultative sales engagements
— “Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements”

How to stand out

Highlight your ability to manage full sales cycles and upsell strategies in your resume and interview responses
— “Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale”
Demonstrate experience in solving complex client needs and coordinating with cross-functional teams
— “Solve complex client needs and work across product, sales, risk, and operations teams to improve our product”
Showcase your capacity to operate in fast-paced and ambiguous environments with examples from your past work
— “Ability and motivation to operate in a highly ambiguous and fast-paced environment”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

own contract renewals
implement full sales cycle strategies
solve complex client needs
generate leads
close upsell opportunities

Typical background

5+ years of experience in a client-facing/sales role

Skills & requirements

Required

SalesNegotiationsCustomer Relationship ManagementProduct KnowledgeConsultative SellingProject Management

Preferred

BillingSubscriptionRevenue DataUser Engagement DataAgentic Analytics Workflows

Stack & domain

SalesProject ManagementExcelSQLCommunicationNegotiationProblem-solvingTeamworkSMBCustomer RetentionProduct Adoption

About the role

Original posting from Stripe

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What you’ll do
Responsibilities
Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
Own the full sales cycle from lead to close for startups and small/medium businesses
Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
Make every potential Stripe user happy with every interaction, regardless of deal size
Identify and understand users’ pain points to propose Stripe solutions
Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams
Who you are
We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!
Minimum requirements
5+ years of experience in a client-facing/sales role
Ability to understand complex technical ecosystems and build great relationships with technical users
Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
Analytical ability to manage complex pricing and cost considerations
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of stakeholders, both internally and externally
Ability and motivation to operate in a highly ambiguous and fast-paced environment
Superior verbal and written communication skills
Preferred qualifications
Prior experience in a sales and/or customer-facing role at a high growth technology company
Experience with Excel and SQL, or a willingness to learn

Source: Stripe careers