Account Executive, SMB Grower (French speaking)

Stripe
Toronto, Canada
On-site

Who this role is best for

Geared toward strategic sellers with technical acumen, comfortable with upselling and managing high-velocity deal cycles, who thrive in a collaborative environment and are fluent in both French and English.

Best fit for

  • Candidates with consultative sales experience in high-growth tech companies and a track record of managing complex client needs
    — “drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements”
  • Individuals who have successfully built relationships with technical stakeholders and led sales strategies at scale
    — “ability to understand complex technical ecosystems and build great relationships with technical users”
  • Professionals fluent in French who can operate in a multilingual environment and manage internal coordination
    — “superior verbal and written communication skills in both French and English”

Things to consider

  • This role demands a high level of independence and adaptability in ambiguous situations
    — “ability and motivation to operate in a highly ambiguous and fast-paced environment”
  • Candidates must be prepared to manage cross-functional projects and coordinate with multiple internal teams
    — “experience managing projects with input from cross-functional teams”

How to stand out

  • Demonstrate experience in driving product adoption and retention for SMB clients through consultative strategies
    — “develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale”
  • Highlight your ability to lead contract negotiations and retain revenue from existing clients
    — “own contract renewals and lead negotiations to increase and retain existing customer revenue”
  • Emphasize your skills in generating leads through cold calling and territory management
    — “generate your own leads through cold calling, blitzing, research, networking, and driving your territory”
  • Demonstrate your ability to solve complex client needs and coordinate with internal teams for success
    — “solve complex client needs and work across product, sales, risk, and operations teams to improve our product”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Closed contract renewals
  • Implemented sales strategies
  • Identified user pain points
Typical background
3+ years of experience in a client-facing/sales role

Skills & requirements

Required

SalesClient Relationship ManagementConsultative SellingNegotiationTechnical Understanding

Preferred

High Growth Technology Company ExperienceExcel And SQL

Stack & domain

SalesNegotiationProduct AdoptionCommunicationTeamworkCustomer Success

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share

Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers

Solve complex client needs and work across product, sales, risk, and operations teams to improve our product

Own the full sales cycle from lead to close for startups and small/medium businesses

Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.

Make every potential Stripe user happy with every interaction, regardless of deal size

Identify and understand users’ pain points to propose Stripe solutions

Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

3+ years of experience in a client-facing/sales role

Ability to understand complex technical ecosystems and build great relationships with technical users

Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements

Analytical ability to manage complex pricing and cost considerations

Experience managing projects with input from cross-functional teams

A knack for working well with a wide range of stakeholders, both internally and externally

Ability and motivation to operate in a highly ambiguous and fast-paced environment

Superior verbal and written communication skills in both French and English 

Preferred qualifications

Prior experience in a sales and/or customer-facing role at a high growth technology company

Experience with Excel and SQL, or a willingness to learn

Source: Stripe careers

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