Account Executive - South East

NICE

United States

Remote

Who this role is best for

A natural match if you have public safety or government sales experience and can manage a high-activity territory with significant travel.

Best fit for

Candidates with 3–5 years of public safety or government sales experience and consultative selling skills
— “3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors.”
Individuals who can build relationships with multiple stakeholder groups in large agencies
— “Develop strong relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders.”
Professionals comfortable with high-activity sales execution and complex procurement processes
— “High-activity, disciplined sales execution with exceptional work ethic.”

Things to consider

Success is tied to consistent weekly reporting and meeting creation targets.
— “Deliver accurate weekly reporting on activity, pipeline creation, and forecasting.”

How to stand out

Highlight experience in managing complex public-sector procurement environments in your resume.
— “Proven success generating pipeline and closing deals in complex public-sector procurement environments.”
Emphasize your ability to engage with multiple stakeholder groups and influence decision-makers.
— “Ability to influence senior decision-makers and build trust across multiple stakeholder groups.”
Showcase your consultative selling approach and solution alignment skills in interviews.
— “Consultative selling approach with strong discovery, demonstration, and presentation skills.”
Demonstrate your experience with RFPs, RFIs, and government contracts in your application materials.
— “Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts.”
Position yourself as a trusted advisor with deep knowledge of 911 and Criminal Justice workflows.
— “Success in this role requires balancing high-activity territory execution with deep understanding of Public Safety workflows, including 911 and Criminal Justice digital evidence processes.”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

driving net-new business
pipeline growth
revenue targets

Typical background

technology salessales engineering

Skills & requirements

Required

Technology SalesSales EngineeringPublic Safety WorkflowsComplex Public-sector Procurement

Preferred

Solution ExpertisePartner Collaboration

Stack & domain

Technology SalesSales EngineeringPublic Safety WorkflowsCriminal Justice Digital Evidence ProcessesLeadershipCommunicationProblem-solvingTeam ManagementPublic Safety911 Emergency CommunicationsCriminal Justice

About the role

Original posting from NICE via Greenhouse

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Account Executive – Public Safety / 911 - South East
Territory: Mississippi, Alabama, Georgia, Tennessee
Travel: ~50%
So, what’s the role all about?
This role is responsible for driving net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across a seven-state territory. The Account Executive will own the full sales cycle while acting as a trusted, consultative partner—positioning NiCE’s Public Safety solution portfolio through direct selling, partner collaboration, and solution expertise.
Success in this role requires balancing high-activity territory execution with deep understanding of Public Safety workflows, including 911 and Criminal Justice digital evidence processes, to win complex public-sector opportunities.
Key Responsibilities
Sales & Territory Execution
Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue.
Conduct consistent outbound prospecting and account-based outreach to generate first meetings and new opportunities.
Manage the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close.
Deliver accurate weekly reporting on activity, pipeline creation, and forecasting.
Achieve quarterly and annual pipeline and revenue targets.
Public Safety & Customer Engagement
Develop strong relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders.
Interview and engage multiple user groups within Public Safety agencies to understand operational workflows and challenges.
Maintain and grow existing customer relationships to maximize long-term revenue and generate referral opportunities.
Operate with a mission-driven mindset focused on improving staff well-being and operational performance within 911 centers.
Solution & Technical Collaboration
Act as a solution expert, demonstrating NiCE capabilities and articulating differentiated value versus competitors.
Conduct needs assessments and solution alignment in collaboration with Presales/Solutions Engineering.
Support technical responses to RFPs, RFIs, and bids, including development of Scopes of Work (SOWs).
Collect customer feedback on solution requirements and interface with Product Management on market needs and trends.
Develop and deliver compelling presentations to end users, partners, consultants, and executive decision-makers.
Partner & Internal Collaboration
Manage and co-sell with reseller and channel partners to expand territory coverage and accelerate opportunities.
Collaborate cross-functionally with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support.
Participate in marketing campaigns, demos, and demand-generation initiatives.
Required Experience & Skills
3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors.
Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes.
Proven success generating pipeline and closing deals in complex public-sector procurement environments.
Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts.
Consultative selling approach with strong discovery, demonstration, and presentation skills.
High-activity, disciplined sales execution with exceptional work ethic.
Strong communication, technical aptitude, and creative problem-solving skills.
Ability to influence senior decision-makers and build trust across multiple stakeholder groups.
Education
BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience).
Success Measures
Weekly meeting creation and pipeline growth targets consistently achieved.
Healthy, forecastable pipeline aligned to quarterly revenue goals.
Successful execution of co-selling motions with partners.
Positive feedback from customers, partners, and internal cross-functional teams.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Source: NICE careers (Greenhouse)