Account Manager

Emerson Electric
Sofia, Bulgaria
Career-pivot friendly

Who this role is best for

Geared toward professionals with industrial automation experience comfortable with driving sales and relationship-building in Bulgaria and CSE regions.

Best fit for

  • Candidates with a background in industrial automation and a history of managing customer relationships in complex environments
    — “Experience managing customer relationships and driving business growth in industrial markets”
  • Individuals who have sold control systems or software solutions and can adapt communication to diverse stakeholders
    — “Adjust communication content and style to meet the needs of diverse stakeholders”
  • Professionals with a technical background in automation or engineering and a strong grasp of CRM tools
    — “Proficiency in CRM systems and sales pipeline management tools”

Things to consider

  • Travel within Bulgaria and the Central & Southeastern Europe region is expected as part of the role
    — “Willingness and ability to travel within Bulgaria and the Central & Southeastern Europe region as needed”
  • Candidates must be fluent in English and able to represent the company at industry events
    — “Fluency in English. Willingness and ability to travel within Bulgaria and the Central & Southeastern Europe region as needed”

How to stand out

  • Highlight experience in developing integrated solutions across cross-functional teams
    — “Proven success collaborating across cross-functional teams to deliver integrated customer solutions”
  • Emphasize your ability to translate customer needs into tailored business solutions
    — “Ability to analyze market conditions, identify opportunities, and translate customer needs into business solutions”
  • Showcase your fluency in English and any additional regional language skills you may have
    — “Fluency in English. Additional regional language skills are considered an advantage”
  • Demonstrate your experience in forecasting, strategic planning, and opportunity management
    — “Strong commercial acumen with experience in forecasting, strategic account planning, and opportunity management”
  • Include examples of your work in industries like refining, oil & gas, or chemicals
    — “Knowledge of process automation applications within industries such as Refining, Oil & Gas, Food & Beverage, Chemicals, Life Sciences, or related sectors”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive business growth
  • customer success
  • market expansion
  • sales, bookings, profitability, and strategic objectives
Typical background
demonstrated experience managing customer relationships and driving business growth in industrial markets

Skills & requirements

Required

Customer Relationship ManagementBusiness Growth StrategiesSales PlanningForecastingCRM SystemsSales Pipeline ManagementNegotiation SkillsMarket Analysis

Preferred

Process Automation ApplicationsControl SystemsSoftware SolutionsIndustrial Automation Technologies

Stack & domain

CRM SystemsSales Pipeline Management ToolsEnglishCommunicationPresentationRelationship-buildingBusiness NegotiationMarket AnalysisCustomer Needs TranslationTechnical And Industry KnowledgeControl Systems & SoftwareIndustrial MarketsRefiningOil & GasFood & BeverageChemicalsLife SciencesAutomation PortfolioCustomer CommitmentsContractual RequirementsMarket TrendsCustomer NeedsCompetitor ActivitiesIndustry EventsTrade ShowsConferencesCustomer Development ActivitiesAnnual Booking BudgetClient’s Business ActivityEthicsTrade ComplianceQualityHealth & Safety Standards

About the role

Original posting from Emerson Electric

If you are an Account Manager professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Bulgaria. In this role, you will drive business growth, customer success, and market expansion for Control Systems & Software (CSS) solutions across the assigned territory. You will collaborate with customers and internal teams to identify opportunities, deliver value-driven solutions, and achieve sales, bookings, profitability, and strategic objectives while supporting Emerson’s commitment to innovation, integrity, collaboration, and inclusion.

In This Role, Your Responsibilities Will Be:Develop and execute territory growth strategies to achieve sales, bookings, profitability, and strategic objectives for CSS solutions in Bulgaria.Build strong relationships with existing customers while identifying and developing new business opportunities across target industries.Promote and sell Emerson’s control systems, software solutions, services, and broader automation portfolio to meet customer needs.Collaborate with other Emerson business units to develop integrated solutions and maximize customer value.Lead customer engagements, presentations, and commercial discussions, including contract negotiations within the approved delegation of authority.Drive opportunity management, sales planning, forecasting, and pipeline development using CRM and related sales tools.Ensure successful execution of customer commitments and contractual requirements, maintaining a high level of customer satisfaction.Monitor market trends, customer needs, and competitor activities, providing insights that support business growth strategies.Represent Emerson at industry events, trade shows, conferences, and customer development activities to strengthen market presence.Prepare an annual booking budget by period and be able to forecast client’s business activity.Maintain compliance with Emerson’s ethics, trade compliance, quality, and health & safety standards while continuously expanding technical and industry knowledge. Who You Are:

You model high standards of honesty and integrity. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You persist in the face of challenges and setbacks. You anticipate customer needs and provide services that are beyond customer expectations. You adjust communication content and style to meet the needs of diverse stakeholders For This Role, You Will Need:Demonstrated experience managing customer relationships and driving business growth in industrial markets.Knowledge of process automation applications within industries such as Refining, Oil & Gas, Food & Beverage, Chemicals, Life Sciences, or related sectors.Experience promoting and selling control systems, software solutions, or industrial automation technologies.Strong communication, presentation, and relationship-building skills with the ability to engage diverse stakeholders.Business negotiation skills and the ability to support commercial discussions and agreements.Ability to analyze market conditions, identify opportunities, and translate customer needs into business solutions.Proficiency in CRM systems and sales pipeline management tools.Fluency in English.Willingness and ability to travel within Bulgaria and the Central & Southeastern Europe region as needed.Technical, engineering, automation, or related professional background, or equivalent combination of education, training, and relevant experience. Preferred Qualifications That Set You Apart:Experience working with distributed control systems (DCS), process automation solutions, or related software technologies.Knowledge of Emerson’s automation portfolio and industrial digitalization solutions.Experience developing business across multiple industry segments and complex customer environments.Proven success collaborating across cross-functional teams to deliver integrated customer solutions.Strong commercial acumen with experience in forecasting, strategic account planning, and opportunity management.Experience representing an organization at industry conferences, trade shows, and customer events.Additional regional language skills are considered an advantage.

 Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please.

Source: Emerson Electric careers

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