Account Manager, Customer Engagement

LevelTen Energy
Denver +1 more
RemoteCareer-pivot friendly

Who this role is best for

Strong fit for early/mid-career professionals in renewable energy who manage client relationships and collaborate across teams.

Best fit for

  • Early/mid-career professionals with B2B account management experience in the renewable energy sector
    — “This is a learning-and-growth role for someone early/mid in their renewable energy career”
  • Candidates who can balance client engagement with internal collaboration and cross-functional support
    — “Experience partnering with other internal teams, such as sales, product or operations”
  • Individuals who thrive in a dynamic, evolving industry with a focus on utility-scale projects
    — “Must have 3+ years of relevant work experience in energy (renewables, power, energy consulting) and B2B account management or customer success with utility-scale preferred”

Things to consider

  • Candidates must be prepared to manage overlapping deadlines and multiple client accounts simultaneously
    — “Experience managing a book of multiple client accounts with overlapping deadlines”

How to stand out

  • Showcase your ability to communicate effectively and present complex data to clients
    — “Clear writing, presentation and verbal communication skills, with attention to detail”
  • Demonstrate your proactive approach to identifying and addressing client needs
    — “Innate desire to uncover the ever-changing needs of the industry and flow those insights into the LevelTen Platform”
  • Emphasize your experience with tools like Salesforce and Excel for managing client data and processes
    — “Comfort with PowerPoint/Google Slides and Excel”
  • Position yourself as a strategic partner who can drive platform adoption and value realization
    — “Drive platform adoption by onboarding new users, explaining LevelTen's offline products and services, and tracking usage”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Nurture and expand relationships with client accounts
  • Support RFPs and bilateral engagements
  • Drive platform adoption
Typical background
Experience in account management or sales rolesUnderstanding of renewable energy industry

Skills & requirements

Required

Account ManagementClient Relationship ManagementMarket AnalysisProduct KnowledgeSales StrategyCustomer EngagementRFP ManagementMarketplace Support

Preferred

Renewable Energy Industry KnowledgeConference Speaking

Stack & domain

Account ManagementCustomer EngagementMarket InsightsRfpsBilateral EngagementsMarket UpdatesRenewalsOnboardingUsage TrackingTransaction SupportPpasVppasBESS ContractsCapacity Supply AgreementsProject Pipeline DiscussionsIndustry ConferencesSoftware And Product DesignClient Engagement KpisCommunicationCollaborationProblem-solvingTeamworkLeadershipMentorshipTechnical JudgmentRenewable EnergyCustomer ManagementMarket Analysis

About the role

Original posting from LevelTen Energy via Greenhouse

Role Purpose

LevelTen Energy's mission is to accelerate the energy transition by facilitating frictionless transactions. As the leading provider of renewable transaction infrastructure, we deliver the cloud based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy. The LevelTen Platform is the world's largest online hub for renewable energy buyers, sellers, advisors, asset owners and financiers, and delivers the online tools and expertise they need to buy, sell and finance assets quickly.

The Account Manager owns a portfolio of roughly 40 of LevelTen's existing North American client accounts — primarily renewable project developers, plus a set of energy buyers. Reporting to a Director of Account Management, the Account Manager manages day-to-day relationships for their accounts, keeps clients engaged with the LevelTen Platform, and supports the team's RFPs and bilateral engagements, market updates and renewals. The Account Manager ensures buyers and sellers are successful on the LevelTen Platform by guiding them and providing value through market insights. The role is focused on growing and retaining current accounts rather than new-logo prospecting.

This is a learning-and-growth role for someone early/mid in their renewable energy career. Over time, the Account Manager will take on direct ownership of more accounts and more complex engagements. As a fast-growing company in a quickly evolving industry, we are always learning and improving how we support our customers, and this role will help shape how the team delivers for both sides of the LevelTen Marketplace.

Duties and Responsibilities

Duties and responsibilities include, but are not limited to:

Account Management

Nurture and expand relationships with a portfolio of renewable energy developers and energy buyers

Act as a day-to-day point of contact for client questions, routing requests to Transactions, Product and Client Services as needed

Run regular check-ins, market update calls and project pipeline discussions with clients

Collaborate with buyers to scope and launch demand signals (RFPs and bilaterals) across product types, including PPAs, VPPAs, BESS contracts and capacity supply agreements

Lead proactive outreach when market or policy changes affect clients' projects (e.g., tariff impacts on project timelines and contract milestones)

Drive platform adoption by onboarding new users, explaining LevelTen's offline products and services, and tracking usage

Demonstrate the value of LevelTen's services to buyers, developers and asset owners to drive robust participation in LevelTen products and marketplaces

Foster engagement by presenting transaction opportunities, leading educational demos and webinars, and attending (and occasionally speaking at) industry conferences

Represent buyer and seller perspectives in LevelTen's software and product design

Support client engagement KPIs and other leading and lagging indicators of how buyers and sellers use the Platform

Support and land renewals by preparing account reviews, usage summaries and renewal materials

Transaction Support

Support PPA transactions (RFPs, auctions and bilaterals), including notifying clients, providing updates, and sharing won/lost and report feedback

Encourage developer participation in appropriate RFP and bilateral opportunities

Guide buyers and sellers through deal execution alongside LevelTen's transaction teams

Help coordinate client analyses with the team's leads

Keep the team's RFP and market activity trackers current

Business Development

Spot and lead upsell and cross-sell opportunities across LevelTen's product portfolio

Sell value-based subscriptions for buyer- and seller-focused products and services, including PPA solutions and market intelligence

Help clients get full value from LevelTen's market intelligence products (e.g., PPA MarketPulse and market reports) and identify opportunities to expand their subscriptions

Work with Marketing and Business Development to keep clients engaged with campaigns, events and market insights

Contribute to LevelTen's industry thought leadership, including newsletters, white papers, webinars, social media and events

Operations & Team Support

Maintain accurate account, contact and opportunity data in Salesforce

Prepare client-facing materials, decks and meeting notes

Support team initiatives as roles and responsibilities evolve

Qualifications

The ideal candidate is a self-starter with an innate desire to uncover the ever-changing needs of the industry and flow those insights into the LevelTen Platform. They will also have the following.

Must have

3+ years of relevant work experience in energy (renewables, power, energy consulting) and B2B account management or customer success with utility-scale preferred.

Experience managing a book of multiple client accounts with overlapping deadlines

Clear writing, presentation and verbal communication skills, with attention to detail

Experience partnering with other internal teams, such as sales, product or operations

Interest and aptitude in building relationships with clients and internal stakeholders

Ability to think quickly on your feet, make decisions and work independently with limited supervision

Comfort with PowerPoint/Google Slides and Excel

Ability to travel domestically up to 20%

Nice to have

Familiarity with North American wholesale electricity markets, PPA origination and/or utility-scale renewable project development

Experience with Salesforce, Asana or similar tools

Business development or enterprise sales experience

Project management experience

Experience with AI tools such as Claude

Additional Details

The estimated compensation for this position is $110,000 – $140,000 per year, (OTE $150,000 - $180,000) based on experience and qualifications. 

Seattle or Denver-based candidates preferred. Remote candidates will be considered.

Benefits / Perks

Full medical, vision and dental coverage

Wellness credit

Flexible vacation policy

11 paid company holidays

401(k) plan

About LevelTen Energy

LevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer renewable energy transactions. LevelTen's marketplace of renewable energy power purchase agreements is the world's largest, with more than 4,000 Transaction-Ready Pricing™ offers spanning 21 countries in North America and Europe. LevelTen's CFO-Ready Analytics™ automatically calculate more than a billion data points every day, providing our partners with leading-edge, real-time risk and value insights at modern market scale. Together, LevelTen and our partners share #OneGoal to accelerate the clean energy transition. Visit us at LevelTenEnergy.com to learn more.

Equal Opportunity Employer

LevelTen Energy is an Equal Opportunity Employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, marital status, age, sexual orientation, gender identity or expression, or any other legally protected status.

Accessibility

If you are an individual with a disability and need assistance completing the online application or during the interview process, please call 1-800-995-2152. Please leave a message and a member of our People team will return your call within three business days. Alternatively, an email may be sent to hr@leveltenenergy.com. “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

Source: LevelTen Energy careers (Greenhouse)

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