Account Manager, Education (US)

Whop

Brooklyn, NY

On-site

Who this role is best for

Aimed at experienced account management professionals with a background in education who are comfortable owning creator relationships and driving product adoption.

Best fit for

Candidates with a founder or operator background in education or course-based businesses
— “Ex-founder or operator background in education, coaching, or courses”
High-performing account managers with a track record of growing creator accounts
— “Top performing AM / CSM who owned retention and expansion for a book of creator or SMB accounts”

Things to consider

This role requires full-time in-office presence in Brooklyn for five days a week.
— “Location: In-person NYC / Brooklyn, 5 days in office”
Candidates must be prepared to manage a large portfolio of 300 education creators.
— “You own a book of 300 education creators after the sale”

How to stand out

Demonstrate hands-on experience in growing creator revenue and product adoption.
— “Get your accounts to adopt payments, ads, treasury, cards, and new product offerings”
Highlight experience in directly solving creator problems without relying on support.
— “Fix problems yourself instead of handing them to support”
Emphasize your ability to deeply understand and track creator performance metrics.
— “Know each account, its numbers, and its next step”

Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

manage a book of 300 creators
grow revenue
expand product adoption

Typical background

account managementcustomer success

Skills & requirements

Required

Account ManagementCustomer RetentionProduct ExpansionSales

Preferred

Education BackgroundFounder/operator Experience

Stack & domain

Education CreatorsCourse CreatorsCoaching BusinessesEducation OperatorsPaymentsAdsTreasuryCardsProduct OfferingsEntrepreneurial MindsetAccount ManagementRetention And ExpansionProblem-solvingCustomer CommunicationBusiness OwnershipEducationCreator EconomySMB

About the role

Original posting from Whop via Ashby

MISSION
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
ROLE
You own a book of 300 education creators after the sale: coaches, masterminds, bootcamps, and anyone teaching a skill. You keep them on Whop, grow their revenue, and get them onto more of the product stack.
This is a highly entrepreneurial role with a lot of freedom. You own the book and your number.
WHAT YOU’LL DO
Manage a book of 300 creators
Own retention and expansion. NRR is your number.
Get your accounts to adopt payments, ads, treasury, cards, and new product offerings
Know each account, its numbers, and its next step
Fix problems yourself instead of handing them to support
WHAT WE’RE LOOKING FOR
Ex-founder or operator background in education or coaching
Top performing AM / CSM who owned retention and expansion for a book of creator or SMB accounts
Track record of growing accounts, not just keeping them
Comfortable talking to the person who owns the business
COMPENSATION / PERKS
Compensation range: $300,000 to $350,000
Includes base and commission
Best in class base + OTE with competitive equity
Location: In-person NYC / Brooklyn, 5 days in office
Equinox membership
Lunch & dinner M–F
Rent stipend within 0.5 mile of the office
Citi Bike
Ubers home after 10pm
Unlimited PTO + health / vision / dental
Latest MacBook Pro

Source: Whop careers (Ashby)