Account Manager (f/m/d)

Awin
Milano +1 more
Hybrid

Who this role is best for

Aimed at mid-level professionals in digital advertising or e-commerce who can manage client relationships and support programme growth remotely or hybridly.

Best fit for

  • Candidates with 1-2 years in digital advertising or e-commerce and a proactive mindset
    — “1/2-years previous experience in digital advertising or e-commerce”
  • Individuals who can act as a client liaison and support growth strategies independently
    — “you will support the consultation or soft management of a number of these affiliate programmes”
  • Professionals comfortable with hybrid work and able to manage multiple stakeholders
    — “Flexi-Office: We offer an international culture and flexibility through our hybrid working model”

Things to consider

  • Must be fluent in both Italian and English for effective client and team communication
    — “Fluent Italian and English”
  • Requires attention to detail for accurate documentation of meetings and reporting
    — “Accurate documentation of meetings, presentations, reporting, templates etc.”

How to stand out

  • Emphasize experience in client-facing roles and your ability to optimize affiliate programmes
    — “supporting the growth of your clients”
  • Highlight your technical skills in Excel and PowerPoint with real-world examples
    — “Well-founded skills in Excel/PPT”
  • Showcase your adaptability and willingness to learn new skills in a fast-evolving industry
    — “willingness to learn and acquire new skills”
  • Demonstrate your ability to manage multiple stakeholders and communicate effectively
    — “liaising and communicating with publishers and other key stakeholders”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • supporting the consultation or soft management of affiliate programmes
  • conducting business review meetings
  • accurate documentation of meetings
Typical background
1/2-years previous experience in digital advertising or e-commerce

Skills & requirements

Required

Performance MarketingDigital AdvertisingE-commerceClient ServiceStrategy And OptimizationMeeting ManagementReportingExcel/ppt

Preferred

Proactive ApproachOpen-mindednessSelf-relianceWillingness To LearnLanguage Courses

Stack & domain

Performance MarketingDigital AdvertisingE-commerceExcelPPTProactiveOpen-mindedSelf-reliantWillingness To LearnAccount ManagementAffiliate Programmes

About the role

Original posting from Awin via Greenhouse

Purpose of position 

The role is primarily involved with our small/medium sized clients and you will support the consultation or soft management of a number of these affiliate programmes. You will act as a point of contact for your clients by providing basic strategy and optimisation techniques, supporting with technical and financial issues, instilling good basic Account Management practices, conducting meetings when necessary, liaising and communicating with publishers and other key stakeholders and ultimately supporting the growth of your clients.

Key Tasks

Providing basic client service for medium sized clients

Identifying potential growth clients and focusing on their development in line with the Team Leader and the HoAS

 Conducting business review meetings with the clients

Respecting timelines and targets as well as qualitative standards

Accurate documentation of meetings, presentations, reporting, templates etc.

Supporting programme implementations

Conducting reporting to the Team Leader and to the client

Supporting on additional tasks and projects like marketing initiatives, developing internal projects etc.

Knowledge sharing

Skills & Expertise 

Previous experience in performance marketing is a plus.

1/2-years previous experience in digital advertising or e-commerce

Proactive approach to task and challenges

Open-mindedness and willingness to change and learn

Self-reliance being able to face existing challenges on his/her own and addressing need for help accordingly

Willingness to learn and acquire new skills

Well-founded skills in Excel/PPT

Fluent Italian and English

Our Offer

Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.

Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.

Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.

Supplementary Healthcare: Coverage for a range of medical services, including specialist consultations.

Meal Vouchers: Daily support for your lunch expenses.

Language Courses: Access flexible language learning options to support your growth in an international environment.

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why  

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

#LI-MM1

Source: Awin careers (Greenhouse)

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