Account Manager II

Renaissance Learning North America
United States
Remote

Who this role is best for

Candidates with sales experience in the K-12 education domain and strong CRM skills will find this remote role emphasizing long-term customer relationships and consultative selling.

Best fit for

  • Candidates with sales experience in the K-12 education domain and strong CRM skills will find this remote role emphasizing long-term customer relationships and consultative selling.
    — “4+ years with prior experience in sales”
  • Individuals who can build trust through technical knowledge and market insights will align well with Renaissance’s values and partnership approach.
    — “Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights”
  • Professionals with a background in managing multiple decision-makers and driving expansion opportunities will thrive in this consultative sales role.
    — “Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers”

Things to consider

  • Occasional travel within Illinois is required, which may affect candidates with strict remote preferences.
    — “occasional travel within the state of Illinois for customer engagements”
  • The role assumes a strong understanding of K-12 districts and administrative processes, which may be a barrier for those without this domain knowledge.
    — “deep knowledge of the K-12 education space including public, private, and parochial schools”

How to stand out

  • Highlight experience managing customer relationships and driving renewals in your resume and interview responses.
    — “maintaining high product renewal rates and strong collaboration with Customer Success partners”
  • Demonstrate your knowledge of K-12 education workflows and leadership structures in your interview preparation.
    — “Knowledge of education customers, their organizational structures, and leadership personas”
  • Showcase your ability to lead internal and external teams to develop solutions for clients.
    — “Leads across the account team, internal, and external partners to develop winning solutions”
  • Emphasize your technical acumen with ed tech tools and your awareness of industry trends.
    — “strong technical knowledge of common tools and trends in ed tech space”
  • Demonstrate your capacity for resourcefulness and creative problem-solving in your application materials.
    — “Demonstrated capacity for resourcefulness and creative problem-solving”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive new business
  • manage customer renewals
  • cross-sell and up-sell opportunities
Typical background
sales experienceknowledge of K-12 education space

Skills & requirements

Required

Sales StrategyCustomer Relationship ManagementProduct KnowledgeConsultative SellingAccount Management

Preferred

K-12 Education AcuityTechnical Knowledge Of Ed Tech

Stack & domain

Sales ExperienceCustomer Relationship ManagementProduct Renewal RatesCustomer EngagementConsultative Solution SellingK-12 Education AcuityTechnical Knowledge Of Ed TechMarket InsightsStrategic ObjectivesCustomer LoyaltyRetentionBusiness Value And ExpansionRapport BuildingExpertise Across OfferingsCustomer PartnershipsK-12 EducationCustomer SuccessSalesProduct ManagementMarket Trends

About the role

Original posting from Renaissance Learning North America via Greenhouse

About Renaissance

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

The Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.  

The Account Manager II has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion. 

This position requires occasional travel within the state of Illinois for customer engagements, conferences, and other revenue-generating activities.

In this role as Account Manager II, you will be responsible for:  

Managing Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals. 

Consultative Solution Selling: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. 

Closing Business: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. 

K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes. 

Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace. 

Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner

Qualifications

For this role as Account Manager II, you should have:

4+ years with prior experience in sales 

Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)

Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)  

Knowledge of education customers, their organizational structures, and leadership personas

Excellent written and verbal communication skills, including presentation skills

Bonus Points:

Experience in education sales  

Demonstrated capacity for resourcefulness and creative problem-solving  

Additional Information

All your information will be kept confidential according to EEO guidelines. 

Salary Range: The base range for this position is $61,800 - $85,000 with a total target compensation (TTC) range of $123,000-158,000.  This range is based on national market data and may vary by experience and location. 

#LI - Remote

Benefits for eligible US employees include:

World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

Health Savings and Flexible Spending Accounts

401(k) and Roth 401(k) with company match

Paid Vacation and Sick Time Off

12 Paid Holidays

Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

Tuition Reimbursement

Life & Disability Insurance

Well-being and Employee Assistance Programs

Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits.

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

Equal Opportunity Employer 

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

For California Residents, please see our Privacy Notice for California Job Candidates here. 

Reasonable Accommodations 

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Employment Authorization 

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For more information about Renaissance, visit: https://www.renaissance.com 

Source: Renaissance Learning North America careers (Greenhouse)

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