Account Manager, Mid-Market

Allego
Waltham, MA
RemoteCareer-pivot friendly

Who this role is best for

Aimed at mid-level professionals in account management with a consultative sales approach, who are comfortable with SaaS platforms and can manage cross-functional collaboration across multiple time zones.

Best fit for

  • Candidates with 2-5 years of SaaS account management experience and a track record of cross-selling.
    — “Proven experience driving territory growth through up-selling and cross selling”
  • Individuals who thrive in a start-up environment and can act as a trusted advisor to clients.
    — “ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues”
  • Professionals with experience managing mid-sized clients and developing customer strategies.
    — “Building and maintaining strong relationships with mid-sized clients (1,000 to 5,000 employees), acting as the primary point of contact.”

Things to consider

  • Travel is a significant commitment, up to 20-30% of time, including international trips.
    — “Willingness to travel domestic and internationally, up to 20-30%”
  • This role involves managing multiple priorities and maintaining a consistent pipeline of activity.
    — “Accurately managing an ongoing sales pipeline and forecasting process”

How to stand out

  • Emphasize consultative selling experience and customer strategy development in your resume.
    — “define, develop and implement customer strategies and management plans”
  • Highlight your ability to collaborate with internal teams like Marketing and Customer Success.
    — “Working with Marketing to cultivate, nurture, and drive new business growth in your accounts”
  • Showcase your experience with Salesforce.com and related tools in your application materials.
    — “Experience with Salesforce.com and related tools”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Supports and grows key customer relationships
  • Expands the customer’s usage of the Allego platform
  • Drives organic expansion through up-selling/cross-selling
Typical background
2 to 5 years of B2B sales, account management or customer success experienceProven experience driving territory growth through up-selling and cross selling

Skills & requirements

Required

Account ManagementCustomer Relationship ManagementSales StrategyConsultative SellingSales ForecastingCustomer Success

Preferred

Salesforce.comSocial Media Tools

Stack & domain

SalesAccount ManagementCustomer SuccessRenewal ManagementUp-sellingCross-sellingTerritory PlanningForecastingCustomer AdoptionConsultative SellingCommunicationTeamworkLeadership

About the role

Original posting from Allego via Greenhouse

Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.

Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.

Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.

What You'll Do at Allego:

Allego is seeking an experienced Account Manager who will support and grow key customer relationships across a range of industries and sizes.  As an Account Manager at Allego, you’ll define, develop and implement customer strategies and management plans that expand the customer’s usage of the Allego platform and create customer evangelists of Allego among their Sales, Marketing,  Enablement and Operational leadership. Through your partnership with our customers, you’ll help transform the way ideas are shared, learning happens, and sales are brokered.  By acting as a trusted advisor, you will provide consultation, expertise, thought leadership, and responsiveness that creates a differentiated buying experience for Allego prospects and customers.  Your contributions will help drive business and revenue growth and accelerate customer expansion.

The compensation package includes an uncapped commission structure. You will be integral to Allego’s success through:

Driving weekly activity of sales calls to major accounts at all levels of the customer organization

Ensuring predictable renewal of existing contracts and expand existing license and product footprint

Increasing customer usage and dependency by extending our platform to new business areas

Driving organic expansion through up-selling/cross-selling existing customers

Working with management and Account Management team members on territory planning and execution plans

Accurately managing an ongoing sales pipeline and forecasting process

Working with Marketing to cultivate, nurture, and drive new business growth in your accounts

Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies

Experience You'll Bring to Allego:

2 to 5 years of B2B sales, account management or customer success experience for a SaaS technology company

Building and maintaining strong relationships with mid-sized clients (1,000 to 5,000 employees), acting as the primary point of contact.

Proven experience driving territory growth through up-selling and cross selling 

Experience delivering a consultative approach to solution selling

Proven track record of selling and/or managing a multiple product suite

Articulation of clear tactical plans for driving performance against strategy

Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues

Excellent communication skills in writing, speaking, and listening

Ability to meet deadlines and simultaneously manage multiple priorities

Experience with Salesforce.com and related tools

Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo

Willingness to travel domestic and internationally, up to 20-30% and support a customer base across multiple time zones

Preferred Experience

Industry knowledge of our key markets (financial services, life sciences, technology, insurance)

Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies

Compensation:

$75,000 - $120,000 base + 100% variable + equity

Allego offers a competitive, comprehensive benefits package, available to full-time employees on day one:

Medical, dental, and vision coverage

Unlimited vacation

Paid parental leave

Health Reimbursement Account (HRA)

Flexible Spending Account (FSA)

401(k) with company matching

Short & long-term disability, AD&D, and life insurance

Allego stock options

Operating Principles

Allego’s Operating Principles are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers and each other. Interested in learning more? Read more here!

Allego collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Allego does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. It is unlawful in MA to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Source: Allego careers (Greenhouse)

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