Account Manager (Solutions Management/ Direct Marketing Campaigns)

Datalab USA
Germantown, MD
On-siteCareer-pivot friendly

Who this role is best for

Candidates with experience in direct marketing and strong analytical skills will find this role in strategic account management and cross-functional collaboration rewarding.

Best fit for

  • Candidates with a background in direct marketing and leadership experience in client services will excel.
    — “5+ years of client services/account management”
  • Individuals capable of managing full solution lifecycles and mentoring teams are ideal for this role.
    — “Ability to lead and coordinate people and activities throughout a full solution lifecycle”
  • Candidates with a bachelor's degree and an affinity for data and analytics will align well with the role's demands.
    — “Bachelor's degree required. Technology and math backgrounds a plus”

Things to consider

  • The role demands a significant level of client engagement and leadership across multiple internal teams.
    — “Work closely with and indirectly oversee team members from shared services”
  • This position requires a high level of analytical comfort with metrics and trends.
    — “Analytically minded, specifically comfortable with data, response metrics and trends”

How to stand out

  • Emphasize your track record in driving client program goals and delivering results.
    — “Drive business by ensuring key program goals are met”
  • Showcase experience in interpreting client results and leading discussions on trends.
    — “Interpret and lead client discussions on results and results trending”
  • Highlight your ability to manage financial data and forecast account profitability.
    — “Establish and maintain account profitability, manage internal financial data and forecast as required”
  • Demonstrate your leadership experience in mentoring teams for career growth.
    — “Lead and mentor a team for successful career growth”
Pace · SteadyCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful client engagement
  • increased account profitability
  • team growth
Typical background
sales experienceaccount managementdirect marketing

Skills & requirements

Required

Client ManagementStrategic PlanningAccount ProfitabilityTeam LeadershipDirect MarketingData Analysis

Preferred

Technology BackgroundMathematics

Stack & domain

Database MarketingDirect Response MarketingTestingClient ServicesAccount ManagementStrategyProgram ExecutionAccount ProfitabilityInternal Financial DataForecastAccount DevelopmentGrowth OpportunitiesLeadMentorTeamCareer GrowthTest PlanningUse CasesCoordinateSolution LifecycleCommunicationProblem-solvingTeamworkAttention To DetailLeadershipStrategic ThinkingAnalytical SkillsMarketingDirect Marketing

About the role

Original posting from Datalab USA via Lever

The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s). Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.

Primary Responsibilities:

  • Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results
  • Leading strategic client meetings and quarterly business reviews
  • Interpret and lead client discussions on results and results trending
  • Drive business by ensuring key program goals are met
  • Take responsibility for strategy, accurate, and timely program execution
  • Establish and maintain account profitability, manage internal financial data and forecast as required
  • Understand, lead and/or manage account development and growth opportunities
  • Lead and mentor a team for successful career growth.

Job Requirements:

  • Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
  • 5+ years of client services/account management
  • 5+ years direct marketing experience
  • Analytically minded, specifically comfortable with data, response metrics and trends
  • Excellent written and verbal communication skills
  • Ability to analyze problems and produce a viable solution
  • Bachelor's degree required. Technology and math backgrounds a plus
  • Experience with test planning and use cases
  • Ability to lead and coordinate people and activities throughout a full solution lifecycle

Compensation:

The base pay range provided serves as a general guideline. The final annual salary offered to the selected candidate will vary based on factors such as qualifications, skill level, competencies, the scope and responsibilities of the role

We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. Our benefits include:

Health, Dental, and Vision Plans: Comprehensive coverage to meet your healthcare needs.

Employee Assistance Program (EAP): Resources and support for personal and professional challenges.

401(k) Retirement Savings Plan: Includes option for Traditional or Roth IRA to help you plan for your future.

Paid Time Off: Enjoy paid vacation and sick leave to maintain work-life balance.

Company Holidays: Nine paid company holidays throughout the year.

DataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

All offers of employment are contingent on passing a background check and drug test.

Privacy Policy - DataLab USA™ | Targeting Better Results

Source: Datalab USA careers (Lever)

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