Administrative Assistant - Office Professional

Tom James Company
Elmhurst Township, PA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience with order entry and garment preparation. This part-time role in Pennsylvania requires regular onsite attendance and offers limited hours and compensation.

Best fit for

  • Candidates with experience in retail support and multitasking in a physical office environment
    — “Entering Order Tickets, Customer Order Forms, and customer payments daily”
  • Individuals comfortable with handling customer garments and managing returns or alterations
    — “Processing returns, remakes and alterations”
  • People with strong communication skills and a willingness to manage administrative tasks for sales teams
    — “Answering incoming phone calls and giving messages to Sales Professional”

Things to consider

  • The role requires regular physical presence in the office for daily tasks and interactions
    — “Regular onsite attendance required”
  • Limited work hours and part-time schedule may not align with candidates seeking more extensive roles
    — “4 hours per week at $17.00 per hour”

How to stand out

  • Emphasize your ability to manage multiple tasks efficiently, especially in a physical retail setting
    — “Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines”
  • Demonstrate familiarity with Microsoft Office and Google Docs during the interview process
    — “Extensive knowledge of computer, Microsoft Office software and Google Docs”
  • Showcase your organizational skills with examples of managing inventory or delivery schedules
    — “Strong organizational skills”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate order entry
  • timely shipping
  • efficient alterations
Typical background
order entryshippingalterations

Skills & requirements

Required

Order EntryShippingAlterationsTelephones/e-mail/mailBank Deposits/errands

Preferred

Social Media MarketingProject Management

Stack & domain

Order EntryReceiving And ShippingGarment PreparationReturns ProcessingAlterationsTelephoneEmailBank DepositsErrandsSocial Media MarketingMicrosoft OfficeGoogle DocsMulti-taskingPrioritizationDeadlinesOrganizational SkillsCustomer ServiceCommunicationProblem-solvingFollow-up CallsFactory CommunicationCustomer CommunicationCorporate Office CommunicationFollow-throughInitiativeUrgencyAdaptabilityTeamworkAttention To DetailTime ManagementAdministrationTechnologyFashion

About the role

Original posting from Tom James Company via Lever

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Elmhurst Township, PA office. Our position is for 4 hours per week at $17.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily 

Receiving & Shipping

Unpacking received shipments daily 

Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack

Processing returns, remakes and alterations

Prepares all clothing for delivery by sales professional

Picks up and delivers client items as needed

Alterations 

Entering all alteration instructions into the proprietary system

Delivering/picking up garments to/from outside (contract) tailors 

Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

Answering incoming phone calls and giving messages to Sales Professional

Checking store e-mail daily and giving all information to the proper person(s) 

Bank Deposits/Errands

Makes follow-up calls to factories, customers, and corporate office

Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience with social media platforms for marketing and research purposes

Extensive knowledge of computer, Microsoft Office software and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 20 lbs.

Valid Driver’s License (Exception: larger metropolitan areas)

Source: Tom James Company careers (Lever)

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