Administrative Assistant - Sales

Tom James Company
Phoenix, AZ
On-siteCareer-pivot friendly

Who this role is best for

Administrative professionals with digital marketing acumen and strong organizational skills will find this sales support role in Phoenix, AZ, ideal for those seeking a collaborative, fast-paced environment.

Best fit for

  • Candidates with experience in sales environments and social media marketing proficiency
    — “Experience with a sales-oriented environment is a plus!”
  • Individuals who enjoy multitasking and process optimization in a team-based setting
    — “Pursuing efficiencies for processes and communication”
  • Administrative professionals who thrive in client-facing roles and prioritize customer service
    — “Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors”

Things to consider

  • The role requires a valid driver’s license, except in larger metropolitan areas
    — “Valid Driver’s License required (Exception: larger metropolitan areas)”
  • Candidates should be prepared for physical demands, including lifting up to 30 lbs
    — “Able to bend and lift 30 lbs.”

How to stand out

  • Highlight experience with digital marketing tools, especially LinkedIn and Instagram
    — “Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter”
  • Demonstrate a history of managing client orders and maintaining detailed records
    — “Coordinating and maintaining all client orders/files”
  • Showcase your communication and collaboration skills with sales teams and clients
    — “Supporting the sales efforts of the sales professional by: Communicating regularly with the sales professional and other members of the store team”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • support sales efforts
  • manage client orders/files
Typical background
2 years office-related experience

Skills & requirements

Required

CommunicationOrganizationTime ManagementCustomer ServiceTechnology Proficiency

Preferred

Sales Experience

Stack & domain

Client Information ManagementSales Materials UpdatingOrder/file CoordinationDigital MarketingSocial MediaInventory ManagementReferral EntryCustomer ServiceTechnology ProficiencyAccount BalancingCommunicationOrganizationTime ManagementSocial Media SavvyFlexibilityMotivationTeamworkFashionSales Support

About the role

Original posting from Tom James Company via Lever

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Phoenix, AZ office. Our position is for 40 hours per week at $19.75 per hour.

Job Responsibilities:

  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients:
  • Setting up appointments
  • Providing status of orders
  • Scheduling deliveries
  • Sending reminders
  • Supporting the sales efforts of the sales professional by:
  • Communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria::

  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Able to bend and lift 30 lbs.
  • Valid Driver’s License required (Exception: larger metropolitan areas)
  • Two years office-related experience is preferred.
  • Experience with a sales-oriented environment is a plus!

Source: Tom James Company careers (Lever)

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