Agent Deployment Manager

Clera
Berlin, Germany
On-site

Who this role is best for

Geared toward technical project managers comfortable with AI agent deployment and cross-functional collaboration, with a focus on logistics and Berlin-based hybrid work arrangements.

Best fit for

  • Candidates with 2+ years in enterprise software deployment and strong stakeholder management skills.
    — “at least 2 years of experience in implementation, deployment, or technical project management”
  • Professionals who can translate technical concepts to non-technical teams in a logistics context.
    — “ability to build trust and explain technical concepts to non-technical audiences”
  • Individuals with a background in change management and operator training.
    — “experience with change management or operator training”

Things to consider

  • Berlin-based hybrid work requires in-office presence, which may affect remote flexibility.
    — “Willingness to work from the Berlin office is required”
  • Fluency in English and German is a mandatory language requirement.
    — “Fluency in English and proficiency in German”

How to stand out

  • Highlight deployment process-building and cross-functional coordination in your resume and interviews.
    — “create deployment playbooks, templates, and practices that improve time-to-value”
  • Emphasize past experience with enterprise software integrations and technical troubleshooting.
    — “Knowledge of enterprise software architecture, including APIs, databases, system integrations, and technical troubleshooting”
  • Showcase your ability to gather and relay customer feedback to product teams.
    — “Share customer feedback with product teams to inform improvements and roadmap decisions”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful customer deployments
  • repeatable deployment processes
  • customer feedback integration
Typical background
implementation and deployment experienceenterprise software background

Skills & requirements

Required

ImplementationDeploymentTechnical Project ManagementEnterprise Software ArchitectureProject CoordinationCommunicationStakeholder Management

Preferred

AI AgentsLarge Language ModelsSoftware DevelopmentLogisticsFreight ForwardingSupply ChainChange ManagementOperator Training

Stack & domain

AI AgentsEnterprise Software DeploymentsTechnical Project ManagementApisDatabasesSystem IntegrationsTechnical TroubleshootingProject CoordinationCommunicationStakeholder ManagementChange ManagementOperator TrainingLeadershipBuilding TrustExplaining Technical ConceptsFreight And LogisticsEnterprise SoftwareB2B Environments

About the role

Original posting from Clera via Ashby

ABOUT THE ROLE

Own the full deployment lifecycle for AI agents at enterprise freight and logistics businesses, from kickoff through production launch, post-launch support, and scaled rollout. You will work across customer operations, IT, and business teams, partnering with product and engineering to make implementations successful and build repeatable processes.

WHAT YOU'LL DO

  • Lead customer deployments from kickoff and workflow discovery through go-live, hypercare, and broader rollout.
  • Map customer workflows and configure AI agents in collaboration with operations, IT, and business stakeholders.
  • Troubleshoot technical issues and coordinate integrations with product and engineering teams.
  • Share customer feedback with product teams to inform improvements and roadmap decisions.
  • Create deployment playbooks, templates, and practices that improve time-to-value and support team growth.
  • Support change management and operator training to help users adopt AI-powered workflows.

WHAT WE'RE LOOKING FOR

  • At least 2 years of experience in implementation, deployment, or technical project management, including end-to-end enterprise software deployments in B2B environments.
  • Knowledge of enterprise software architecture, including APIs, databases, system integrations, and technical troubleshooting.
  • Strong project coordination, communication, and stakeholder management skills, with the ability to build trust and explain technical concepts to non-technical audiences.
  • Fluency in English and proficiency in German.
  • Experience with AI agents, large language models, or software development is valuable.
  • Experience in logistics, freight forwarding, supply chain, or related operational industries is a plus, as is experience with change management or operator training.

COMPENSATION & BENEFITS

Visa sponsorship is not available.

LOCATION

Hybrid arrangement, based in Berlin, Germany. Willingness to work from the Berlin office is required.

Source: Clera careers (Ashby)

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