AI deployment engineer (Central)

Writer
Chicago +1 more
Hybrid

Who this role is best for

Best suited to technically fluent SaaS professionals with enterprise experience working in AI deployment and customer-facing roles. The position emphasizes collaboration with Fortune 500 clients and requires a hybrid work arrangement across multiple global hubs.

Best fit for

  • Candidates with a background in technical SaaS and experience delivering AI solutions for Fortune 500 enterprises
    β€” β€œProven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises”
  • Individuals with strong Python and API integration skills, particularly in prompt design and linguistic AI principles
    β€” β€œDeep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts”
  • Professionals who thrive in hybrid roles and are comfortable working across global hubs like Chicago, Austin, and San Francisco
    β€” β€œThis is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.”

Things to consider

  • The role demands a strong ability to communicate AI concepts to both technical and executive audiences
    β€” β€œExceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences”
  • The position involves significant collaboration with internal Product and Engineering teams
    β€” β€œCollaborate relentlessly with internal Product and Engineering teams”

How to stand out

  • Highlight experience in translating technical AI concepts into clear, business-focused recommendations
    β€” β€œTranslate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations”
  • Showcase projects involving custom AI agent development and integration for large enterprises
    β€” β€œArchitect and deliver custom applications, templates, and integrations leveraging WRITER's platform”
  • Emphasize your ability to drive customer success through scalable and efficient workflows
    β€” β€œDrive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows”
Pace Β· Fast PacedCollaboration Β· HighAutonomy Β· MediumDecision Impact Β· Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Architected and delivered custom AI solutions
  • Developed scalable processes for technical integrations
Typical background
5+ years of experience in technical SaaS roles

Skills & requirements

Required

AI DeploymentCustom Application DevelopmentTechnical ConsultingSolution ArchitectureCustomer Feedback

Preferred

LLM IntegrationEnterprise-grade AI

Stack & domain

AI DeploymentSaas RolesSolutions ArchitectureTechnical ConsultingTechnical Account ManagementCommunicationCollaborationProblem-solvingTeam ManagementAIEnterprise Software

About the role

Original posting from Writer via Ashby

πŸš€ ABOUT WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

πŸ“ ABOUT THE ROLE

As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.

This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.

This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.

We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role.

πŸ¦ΈπŸ»β€β™€οΈ WHAT YOU'LL DO

  • Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
  • Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
  • Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
  • Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
  • Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
  • Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

⭐️ WHAT YOU NEED

  • Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
  • Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
  • Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
  • Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
  • A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
  • A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

🍩 Benefits & perks (US Full-time employees)

  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (16 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for:
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

Source: Writer careers (Ashby)

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