AI Director - APAC

WTW

Singapore

Who this role is best for

Strong fit for insurance consulting professionals who lead large-scale AI transformation programs and collaborate across C-suite stakeholders in the APAC region.

Best fit for

Candidates with 10+ years in insurance consulting and a history of leading AI transformation programs
— “10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation.”
Individuals experienced in selling AI solutions to senior executives and board-level clients
— “Experience selling and delivering complex consulting engagements valued at senior executive and board level.”

Things to consider

This role requires a high level of collaboration with C-suite stakeholders across multiple insurance domains.
— “Experience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers.”
Candidates must be prepared to drive AI adoption and reskilling within teams and across client workflows.
— “Drive AI adoption across the firm. Every proposal includes AI elements. Teams are trained on practical AI application.”

How to stand out

Highlight measurable outcomes from AI, machine learning, or automation initiatives in your resume and interviews.
— “Demonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes.”
Showcase experience in designing AI workflows that support business propositions and client use cases.
— “Designing AI workflows to support WTW propositions.”
Emphasize your ability to lead end-to-end AI transformation engagements in insurance domains.
— “Lead end-to-end AI transformation engagements across: Pricing optimisation, Underwriting decision support, Financial reporting, Claims automation and triage, Reserving, Predictive analytics.”
Demonstrate your ability to influence client conversations through flagship AI use cases.
— “Develop flagship use cases that anchor client conversations.”
Position yourself as someone who can elevate the firm's external position through thought leadership and client impact.
— “Elevate the firm’s external position through thought leadership and client impact.”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful AI transformation programmes
positive client feedback

Typical background

10+ years of experience in insurance consulting or AI-enabled business transformation

Skills & requirements

Required

AI Domain ExpertiseConsultingAI Workflow DesignAI AdoptionAI Sales ToolsAi-enabled Business Transformation

Preferred

Consulting ExperienceGenerative AIAgentic AI

Stack & domain

AIMachine LearningAdvanced AnalyticsAutomationGenerative AIAgentic AIWorkflow AutomationAi-enabled Decision SupportEnterprise AI DeploymentLeadershipCommunicationProblem SolvingInsurancePricingUnderwritingClaimsReservingFinancial Reporting

About the role

Original posting from WTW

The Role
The APAC AI Director will support the build out of our APAC AI capability as a core growth engine of the business, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.
This is a commercial role accountable for:
Support in selling AI transformation programmes. Providing AI domain expertise and working with consultants Designing AI workflows to support WTW propositions Embedding AI into live client workflowsScaling repeatable, high-margin deliveryDriving AI adoption across all client propositionsUpskilling capabilities for AI workflow design and build
Client:
Lead end-to-end AI transformation engagements across:Pricing optimisation Underwriting decision supportFinancial reporting Claims automation and triage ReservingPredictive analyticsAnd other client use casesDevelop flagship use cases that anchor client conversations
Proposition & go to market:
Equip colleagues and client leaders with practical AI sales tools and propositionsElevate the firm’s external position through thought leadership and client impactFeed into the global development of proprietary AI-enabled capabilities, based on proven client demandParticipate in internal AI builds that will improve consultant productivity
People:
Drive AI adoption across the firmEvery proposal includes AI elementsTeams are trained on practical AI application Support reskilling to train teams to deliver AI consulting projects
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The Requirement
10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation. Proven track record leading large-scale transformation programmes within: General InsuranceLife InsuranceReinsuranceIdeally have strong consulting experienceDemonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes. Experience selling and delivering complex consulting engagements valued at senior executive and board level. Understanding of insurance value chains including: Pricing and ratingUnderwritingClaims managementReservingFinancial and regulatory reportingDistribution and customer servicingExperience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers.Experience within a leading consulting firm, insurance advisory practice, insurtech, or digital transformation consulting business. Exposure to Generative AI, Agentic AI, workflow automation, AI-enabled decision support, and enterprise AI deployment. AI is increasingly being embedded directly into underwriting support, claims automation, customer communications, pricing decisions, and workflow orchestration.
Equal Opportunity Employer

Source: WTW careers