AI GTM Specialist

Benchling
San Francisco, CA
HybridCareer-pivot friendly

Who this role is best for

Best suited to candidates with customer-facing experience in biotech or scientific domains, working in a hybrid environment with a focus on AI product GTM.

Best fit for

  • Candidates with experience in biotech or scientific domains and a track record in customer-facing roles
    — “Over 200,000 scientists around the world trust Benchling”
  • Individuals who thrive in ambiguity and can shape GTM strategies from scratch
    — “Bias toward action in ambiguity; this SKU and this role are both being built in real time.”

Things to consider

  • Requires in-office presence three days a week, which may affect remote flexibility
    — “Employees are expected to be on-site 3 days per week”
  • Role is in a newly formed AI GTM area, which may involve evolving responsibilities
    — “You'll be the first hire dedicated to bringing it to market”

How to stand out

  • Highlight experience in creating and executing new product GTM strategies
    — “You’ll have direct ownership of outbound sales pitch and demo”
  • Demonstrate ability to build and refine sales materials based on feedback
    — “Iterate on messaging and build sales collateral as we learn what lands”
  • Showcase leadership in workshop delivery and executive-level presentations
    — “Comfort presenting to executives and running a room.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Developed and executed an AI GTM playbook
  • Delivered initial product demos to prospects
Typical background
2+ years in a customer-facing role: sales, solutions consulting

Skills & requirements

Required

AI GTMOutbound SalesProduct DemosWorkshopsMessagingSales Collateral

Preferred

AI FluencyExecutive Presentation

Stack & domain

AISalesProduct DemosWorkshopsMessagingSales CollateralExecutive PresentationCustomer-facingAgileScrumDatabaseWeb ApplicationsFederal GovernmentIT SecurityDatabase ManagementRdbmsSQLStored ProceduresBatch JobsQuery PerformanceTroubleshootingAdmin CapabilitiesUser RolesDatabase InstancesSecurityData ManagementPerformance OptimizationAction-orientedPresentationCommunicationCollaborationProblem-solvingTeamworkLeadershipDecision MakingInfluenceAttention To DetailOrganizationMultitaskingAdaptabilityCreativityInnovationCustomer ServiceTechnical SkillsAnalytical ThinkingConceptual ThinkingStatistical AnalysisProduct ManagementDatabase AdministrationWeb Development

About the role

Original posting from Benchling via Ashby

We are rebuilding biotech for the AI era.

When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.

Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.

We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.

ROLE OVERVIEW

Benchling is launching a new AI offering called “Decision Support”. You'll be the first hire dedicated to bringing it to market. You’ll have direct ownership of outbound sales pitch and demo,and will influence the GTM motion end to end. You’ll focus on decision support initially, and the role may expand into other AI GTM areas.

What success looks like in the first 6 months

  • Running outbound and demos independently.
  • A AI GTM playbook (workshop format, pilot structure, or similar) that's being run across many customers.

RESPONSIBILITIES

  • Run outbound to customer directors and VPs for new AI offerings.
  • Deliver initial product demos to prospects and lead workshops.
  • Iterate on messaging and build sales collateral (decks, one-pagers, talk tracks) as we learn what lands.
  • Act as the internal early adopter for new AI GTM motions, testing, refining, and rolling them out to the broader field team.

QUALIFICATIONS

  • 2+ years in a customer-facing role: sales, solutions consulting, or similar.
  • Comfort presenting to executives and running a room.
  • Bias toward action in ambiguity; this SKU and this role are both being built in real time.

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).

#LI-Hybrid

#BI-Hybrid

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Source: Benchling careers (Ashby)

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