AI transformation lead (UK)

Writer
London, United Kingdom
HybridCareer-pivot friendly

Who this role is best for

Management consulting professionals with AI transformation experience will find this strategic leadership role in enterprise AI transformation suits them, particularly those with Fortune 50-100 client exposure and a focus on C-suite engagement.

Best fit for

  • Management consulting professionals with AI transformation experience and Fortune 50-100 client exposure
    — “strategic account management or transformation consulting for Fortune 50-100 companies”
  • Candidates who have led large-scale transformations and translated AI capabilities into measurable business outcomes
    — “mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact”
  • Individuals with a proven ability to build and manage high-level executive relationships and act as a trusted advisor
    — “build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives”

Things to consider

  • This role demands a hybrid work arrangement with a base in London and likely in-person collaboration with the director and customer teams.
    — “hybrid position based out of our London hub”
  • The role involves significant cross-functional coordination and stakeholder management, requiring strong interpersonal and conflict resolution skills.
    — “Orchestrate complex cross-functional programs across multiple stakeholders”

How to stand out

  • Highlight your experience in defining JTBD frameworks and aligning AI strategies with leadership priorities.
    — “setting vision and defining the JTBD framework with leadership teams”
  • Emphasize your ability to deliver P&L impact through AI adoption, using data-driven analysis and business reviews.
    — “Lead value realization and ROI delivery by conducting analysis through surveys and interviews”
  • Showcase your track record in scaling transformation best practices through documented frameworks and communication tools.
    — “Scale transformation best practices by producing and 'processifying' decks, frameworks, and communications”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ROI and value initiatives
  • C-suite relationships
Typical background
5-9 years in strategic account management or transformation consulting

Skills & requirements

Required

AI TransformationStrategic Account ManagementChange Management

Preferred

Product Management

Stack & domain

AI TransformationEnterprise AIAI AdoptionROI AnalysisValue RealizationCross-functional Program ManagementCustomer SuccessAi-first Operating ModelEnterprise Generative AIEnterprise-grade LlmsAI AgentsEnterprise-wide TransformationAI ExperimentationFull-scale Value RealizationCustomer Needs AnticipationCross-sell And UpsellTransformation Best PracticesProcessificationC-suite Relationship BuildingAI StrategyAI ImplementationAI Impact AnalysisAI Adoption FramingAI P&L ImpactAI Risk MitigationAI Program UpdatesAI Expansion OpportunitiesAI Transformation Best PracticesAI Transformation CommunicationsVisionary ThinkingExecution OrientationChange ManagementStrategic ThinkingLeadershipCross-functional CollaborationProgram ManagementRisk ManagementAI

About the role

Original posting from Writer via Ashby

🚀 About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About the role

We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model.

This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity.

This role is available as a hybrid position based out of our London hub. You will report to the director of AI transformation and success.

🦸🏻‍♀️ What you'll do

  • Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy
  • Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption
  • Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives
  • Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews
  • Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates
  • Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives
  • Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team

⭐️ What you need

  • 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations
  • Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
  • Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
  • A curious mindset and an active listening style that marks you as a genuine leader who people want to follow
  • A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments
  • An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own

🍩 Benefits & perks (UK full-time employees):

  • Generous PTO, plus company holidays
  • Comprehensive medical and dental insurance
  • Paid parental leave for all parents (16 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
  • Competitive pension scheme and company contribution
  • Annual work-life stipends for:
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation and company stock options

Source: Writer careers (Ashby)

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