Air Planning Associate

Flexport

Seoul, South Korea

On-siteCareer-pivot friendly

Who this role is best for

Strong fit for logistics professionals who coordinate and optimize air freight operations, with a focus on administrative precision and cross-regional collaboration.

Best fit for

Candidates with mid-level operational experience in air freight and a track record of managing shipment coordination
— “2-3 years of experience in air freight forwarding or logistics”
Individuals who can balance administrative duties with customer service and problem-solving in a fast-moving supply chain environment
— “Hands-on, process-oriented, structured thinking with strong problem-solving capabilities”
Professionals who thrive in cross-functional collaboration with carriers, partners, and internal teams
— “Work closely with Partners, Air Pricing, and Operations in different destinations”

Things to consider

The role may require non-standard work hours, including weekends and nights, for timely shipment coordination
— “Flexibility to get the job done when needed, willing to work outside office hours and occasional weekend or night shifts”
Candidates must be prepared to handle both export and import responsibilities, requiring dual expertise
— “Manage the capacity and fulfillment of Flexport’s charter flights (if applicable), and Blocked Space with Carriers/ Partners in regions served by Flexport”

How to stand out

Highlight experience in optimizing freight margins and consolidating shipments for free weight
— “Optimize Flexport’s margin by consolidating shipments to generate free weight”
Emphasize administrative and regulatory compliance expertise in air cargo handling
— “Ensure cargo is loaded, secured, tracked, and declared in accordance with airlines’ regulations”
Showcase skills in cross-regional coordination and working with external partners like carriers and terminals
— “Work with external parties such as carriers, and terminals for capacity and shipment coordination”
Demonstrate familiarity with logistics tools and a willingness to collaborate with tech teams on process improvements
— “Work with tech team to build and enhance the Flexport Air Planning Tool”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

manage capacity and fulfillment of charter flights
coordinate shipment movement
maintain consol plan
coordinate clearance and de-consolidation

Typical background

2-3 years of experience in air freight forwarding or logistics

Skills & requirements

Required

Freight HandlingCustomer ServiceAdministrative DutiesCapacity ManagementConsolidationShipment TrackingCargo Declaration

Preferred

Technical Sales EnablementProduct Portfolio Management

About the role

Original posting from Flexport via Greenhouse

About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Air Planning Associate
SUMMARY:
The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners, carriers, and internal audiences within your region, your work directly supports Flexport’s end customers in achieving their logistics goals. This role involves customer service, freight handling, and administrative duties such as tracking shipments, filing paperwork, and keeping records.
RESPONSIBILITIES:
Export Side:
Manage the capacity and fulfillment of Flexport’s charter flights (if applicable), and Blocked Space with Carriers/ Partners in regions served by Flexport, ensuring we fulfill the requirements
Optimize Flexport’s margin by consolidating shipments to generate free weight and meet the service level requested by the customers
Coordinate closely with partners on the shipment movement
Maintain Consol Plan to link the correct flight schedule and buy rate with each shipment
Manage day-to-day operations
Work closely with Partners, Air Pricing, and Operations in different destinations to ensure that shipments meet committed service levels
Work with external parties such as carriers, and terminals for capacity and shipment coordination
Ensure cargo is loaded, secured, tracked, and declared in accordance with airlines’ regulations
Import Side:
Coordinate the clearance and the de-consolidation of all import shipments into the region you oversee, interacting with import partners for the exceptions solving
Continuous Improvement:
Work with tech team to build and enhance the Flexport Air Planning Tool
Handle customer inquiries and provide information about cargo services
Ensure shipments meet all relevant regulations
Follow up on cargo status and delivery
Provide customer service and troubleshoot any issues
EXPERIENCE & SKILLS:
BA/ BS degree and 2-3 years of experience in air freight forwarding or logistics;
An internal track record of success in an operational or planning role;
Hands-on, process-oriented, structured thinking with strong problem-solving capabilities;
A client service mindset;
Flexibility to get the job done when needed, willing to work outside office hours and occasional weekend or night shifts;
Excellent communication, interpersonal, and organizational skills;
Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
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Source: Flexport careers (Greenhouse)