Alternative Investments - Lead Settlement Specialist

Computershare
Louisville, KY
Hybrid

Who this role is best for

Strong fit for candidates with financial operations experience who can build processes and communicate effectively, working in a hybrid setup in Louisville, KY.

Best fit for

  • Candidates with financial operations experience and a knack for process development in a hybrid work environment
    — “develop and implement processes and procedures, writing of DOPs”
  • Individuals who thrive in detail-oriented roles with high-impact client and internal stakeholder interactions
    — “key liaison for brokers, financial advisors, issuer clients, and internal teams”
  • Professionals with a background in commission processing or settlements in financial services
    — “prior experience with settlements or commission processing”

Things to consider

  • Hybrid work arrangement requires a minimum of three days in-office per week
    — “based in the Louisville office for a minimum of three days a week”
  • The role involves handling high-value transactions with a strong emphasis on accuracy
    — “working with complex, high-value investment transactions”

How to stand out

  • Highlight experience with commission calculations and wire transfers in your resume and interview responses
    — “preparing and reconciling payment wires”
  • Demonstrate your ability to develop documentation and procedures, such as DOPs
    — “writing of DOPs”
  • Emphasize your track record in identifying and implementing process improvements
    — “identifying and recommending process improvements”
  • Showcase your advanced Excel skills with examples of complex financial modeling
    — “advanced Excel proficiency and confidence with complex financial calculations”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate commission processing
  • process improvement
Typical background
financial servicesoperations

Skills & requirements

Required

Commission ProcessingFinancial Services OperationsExcel ProficiencyAttention To DetailProcess Improvement

Preferred

Alternative InvestmentsIssuer Services

Stack & domain

Financial Services OperationsAlternative InvestmentsCapital MarketsExcelComplex Financial CalculationsCommission ProcessingWire TransfersDiscrepancy InvestigationProcess ImprovementDOP PreparationAttention To DetailOrganizationWriting SkillsTime ManagementTeamworkCommunicationProblem-solvingFinancial Services

About the role

Original posting from Computershare

Lead Settlement Specialist

Location: Louisville, KY – Hybrid (3 days onsite)

In this position, you’ll be based in the Louisville office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Are you looking for a role where precision, problem‑solving, and collaboration come together to deliver exceptional outcomes? You’ll be joining our Alternative Investments team within our Issuer Services business—an area that manages high‑value shareholder investment activity for wealth management clients, brokers, and issuer partners.

Alternative Investments is a specialized operations team that supports capital raising requests and investment commitments from high‑net‑worth individuals. As a Lead Settlement Specialist, you’ll play a vital part in ensuring accurate, timely up-front and trailing commission processing and high‑quality reporting that supports our clients, advisors, and internal operations.

At Computershare, we pride ourselves on our caring, down‑to‑earth culture—something we call Being Purple. It means being genuine, doing the right thing, celebrating achievements, and working together to move the business forward. Here, you’ll find opportunities to grow, innovate, and contribute to a global team with a pioneering spirit.

A role you will love

In this role, you’ll be the go‑to expert for end‑to‑end commission processing within the Alternative Investments team. You’ll ensure the accurate calculation of upfront and trailing commissions, ensuring the commissions are paid to the correct selling firm and advisor, validate calculations data against fund agreements, and prepare all required wire transfers to selling firms and financial advisors.  This is a new function within the team and the individual will play an important role, in self-gaining the knowledge of the process and responsibilities, develop and implement processes and procedures, writing of DOPs. 

You’ll be working with complex, high‑value investment transactions, requiring strong attention to detail and a high level of precision. You’ll also act as a key liaison for brokers, financial advisors, issuer clients, and internal teams, contributing to a seamless, transparent commission experience.

A typical day could include:

Reviewing fund documentation to confirm commission structures

Calculating and verifying complex commission amounts

Preparing and reconciling payment wires

Investigating discrepancies or out‑of‑balance situations

Supporting junior team members as subject matter expert

Identifying and recommending process improvements

Partnering with internal and external stakeholders to ensure high‑quality service delivery

If you're someone who thrives in a deadline‑driven environment and enjoys being the person others rely on for accuracy and insight, this role will be a great fit.

What will you bring to the role?

We’re looking for someone who brings both technical accuracy and strong stakeholder communication. To be successful, you’ll have:

Essential Skills

Strong knowledge of financial services operations (alternative investments or capital markets preferred)

Advanced Excel proficiency and confidence with complex financial calculations

Excellent attention to detail and organization

Excellent writing skills for DOP preperation

Ability to meet strict deadlines and manage time-sensitive tasks

Strong communication skills when working with brokers, advisors, issuers, and internal teams

Experience preparing wire transfers and/or working with financial reporting tools

Preferred

Experience using the Depository Trust Company’s Participant Terminal System (PTS)

Prior experience with settlements or commission processing

Familiarity with continuous improvement or operational optimization initiatives

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture

Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans

Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Source: Computershare careers

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