Automation professionals with PLC experience and electrical troubleshooting skills will find this technical support role in Vietnam's manufacturing sector.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Overview via Ashby
🚀 KEY RESPONSIBILITIES
SYSTEM MAINTENANCE & SUPPORT
- Maintain and optimize 100+ Overview.ai http://Overview.ai vision inspection cameras across Hanoi customer sites
- Provide rapid troubleshooting to minimize production downtime
- Perform regular preventive maintenance and system health checks
- Oversee and coordinate a small team of contractors for routine tasks
TECHNICAL DEPLOYMENT & INTEGRATION
- Install, configure, and troubleshoot Overview.ai http://Overview.ai vision inspection systems on new production lines
- Work with various PLC platforms and protocols, including Ethernet/IP, Profinet, Modbus, and OPC UA
- Ensure seamless integration of AI inspection systems with factory automation equipment
- Use multimeters and oscilloscopes to diagnose and fix electrical and signal quality issues
CUSTOMER SUPPORT & TRAINING
- Deliver on-site technical support and guidance to customers
- Conduct training programs for customer staff on operation and basic troubleshooting
- Build trusted partnerships with factory teams, production management, and technical staff
- Document and report recurring issues to enhance product features
SYSTEM OPTIMIZATION
- Address technical challenges such as double triggering, camera response problems, or lighting inconsistencies
- Adjust PLC ladder logic as needed to resolve integration issues
- Refine inspection parameters to decrease false rejects while ensuring high detection accuracy
- Collaborate with headquarters engineering teams for system improvements
🎓 QUALIFICATIONS
REQUIRED EXPERIENCE
- Bachelor’s degree in Electrical Engineering, Automation, or a related discipline
- 3+ years of experience in automation, with proficiency across multiple PLC systems
- Practical experience troubleshooting electrical circuits using diagnostic tools (multimeters, oscilloscopes)
- Strong understanding of electrical concepts, including NPN/PNP sensor technology and signal conditioning
- Familiarity with PLC ladder logic and ability to make necessary modifications
- Experience managing contractors or small technical teams
TECHNICAL SKILLS
- Proficiency with industrial communication protocols (Ethernet/IP, Profinet, Modbus, OPC UA)
- Capability to modify circuits (e.g., resistors, capacitors) to resolve signal problems
- Knowledge of machine vision lighting and triggering systems
- Excellent practical diagnostic and problem-solving skills
LANGUAGE & COMMUNICATION
- Intermediate proficiency in English for technical documentation and coordination with HQ
- Strong communication skills for client and team interactions
- Mandarin language proficiency is an extremely strong plus
- Vietnamese language proficiency is a strong plus, but not required
🌟 PREFERRED QUALIFICATIONS
- Experience with AI-based or automated vision inspection systems
- Familiarity with automotive or electronics manufacturing environments
- Prior knowledge of Overview.ai http://Overview.ai platforms or similar systems
- Experience in high-volume production settings
- Additional automation certifications or specialized training
💼 BENEFITS
- Competitive compensation package with performance bonuses of up to 15% of annual salary
- Performance, salary review & promotion available after 6 months of employment
- Company-paid international travel for training and support in Asia
- Insurance based on actual income
- Corporate credit card for business expenses
- Career growth opportunities in a high-paced, innovative environment
- Technical training and professional development programs
- Work with industry-leading AI vision technology
- Collaborative, global engineering teams
Source: Overview careers (Ashby)