Assistant Fitness Manager

EōS Fitness
Mesa +1 more
On-site

Who this role is best for

A natural match if you have 2-3 years of customer service experience and a background in fitness sales.

Best fit for

  • Candidates with 2-3 years of customer service and sales experience in the fitness industry
    — “2-3 years of customer service experience.”
  • Individuals who can lead and support teams while driving sales initiatives
    — “Ensure daily targets are met... by leading the team and driving sales initiatives.”
  • Professionals who thrive in a hands-on, collaborative gym environment
    — “A highly energetic and collaborative team.”

Things to consider

  • Availability for nights and weekends is a mandatory requirement.
    — “Must be available to work nights and weekends.”
  • Physical demands include lifting over 40 lbs and bending repetitively.
    — “Ability to bend routinely and repetitively to lift more than 40 lbs.”

How to stand out

  • Highlight experience in new member onboarding and personalized service delivery.
    — “Conduct personalized welcome workouts for new members.”
  • Emphasize your ability to meet or exceed performance goals in sales.
    — “Achieve sales targets for personal training services.”
  • Showcase supervisory experience and ability to coach personal trainers.
    — “Facilitate professional development for personal trainers.”
  • Demonstrate strong communication and relationship-building skills with diverse stakeholders.
    — “Excellent relationship building and influencing skills with people at all levels.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • meeting sales targets
  • onboarding new members
  • facilitating professional development
  • ensuring facility cleanliness and safety
Typical background
customer servicesalessupervisory roles

Skills & requirements

Required

Customer ServiceSalesSupervisory ExperienceCommunicationTeam LeadershipFacility MaintenanceHealth And Safety Compliance

Preferred

Fitness Industry KnowledgePersonal Training CertificationCPR Certification

Stack & domain

Customer ServiceSalesSupervisoryFitness IndustryCommunicationRelationship BuildingProblem SolvingTime ManagementOrganizationalRecord-keepingMS OfficePersonal Training CertificationCPR CertificationLeadershipTeamworkMotivationPositive AttitudeSupportive EnvironmentPersonal TrainingCPRFitnessHealth And Safety

About the role

Original posting from EōS Fitness via Greenhouse

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

Ensure daily targets are met, particularly during weekends or when the Fitness Manager is not present, by leading the team and driving sales initiatives. 

Drive sales by promoting personal training packages and building strong rapport with members.  

Achieve sales targets for personal training services and small group training sessions, consistently meeting or exceeding performance goals. 

Collaborate with the membership sales team to support new member onboarding, driving sales initiatives, and establishing a smooth transition into the club experience. 

Conduct personalized welcome workouts for new members to evaluate their fitness needs and goals. 

Guide new members through their initial club experience, fostering a positive, supportive environment that promotes personal training sales, member retention and engagement. 

Facilitate professional development for personal trainers through regular coaching sessions and continuous support.  

Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. 

Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. 

Ensure compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. 

Qualifications:

2-3 years of customer service experience.

1 year of sales experience.

1 year of supervisory experience.

Prior experience or strong interest in the fitness industry.

Strong communication skills, both verbally and in writing, for interacting with members, personal training clients, employees, management, and vendors.

Excellent relationship building and influencing skills with people at all levels and in all functions.

Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.

Excellent MS Office skills.

Prior experience or strong interest in the fitness industry is a plus.

And, of course, someone who embraces our Core Values!

Requirements:

Must be available to work nights and weekends.

Must successfully pass background check.

Must have a valid Personal Training certification

CPR certification required within 30 days of hire.

Ability to work in a gym setting; move about gym floors and rooms; communicate with employees, members, and the public

Ability to bend routinely and repetitively to lift more than 40 lbs.

Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system

Eligible for additional compensation inclusive of: 

Variable income opportunities including commission and bonus

Post training increase

HOURLY POSITION - ADDITIONAL COMPENSATION ELIGIBLE$18.50—$20.50 USDBenefits and Perks:

A highly energetic and collaborative team.

A management team that cares about your professional development.

Free membership for you and plus one family member.

Discounted Personal Training, and merchandise – including supplements.

Employee referral program.

Daily Pay offered - access your funds before payday.

Competitive pay plus vacation, holiday, and sick pay.*

Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*

401(k) + Company matching!*

Personal education growth options with Sophia Learning.

  • Based on eligibility of tenure and full-time vs. part-time employment.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

To view more information on our CCPA policy, click HERE.

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182.  To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.  

Source: EōS Fitness careers (Greenhouse)

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