Assistant Store Manager (Alexandria)

gorjana
Alexandria, VA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have retail leadership experience and a passion for brand ambassadorship.

Best fit for

  • Candidates with retail leadership experience and a demonstrated ability to lead through collaboration and coaching
    — “Enjoy leading through collaboration, encouraging the team to share ideas and opinions”
  • Individuals with a strong background in customer service and a commitment to maintaining brand visual standards
    — “Capable of leading execution of brand visual standards and updates”
  • Those who are adaptable and can manage change while maintaining a high level of organization and accountability
    — “Adaptable to change, coachable, and have a passion for our brand”

Things to consider

  • Availability for nights, weekends, and holidays is essential due to operational needs
    — “Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts”
  • This role demands physical stamina, including lifting 50 lbs and standing for extended periods
    — “Ability to lift or move at least 50 lbs”

How to stand out

  • Highlight experience in building customer relationships and repeat business through clienteling strategies
    — “Knowledgeable in how to build new and repeat business through customer clienteling”
  • Emphasize your ability to communicate initiatives clearly and lead teams effectively
    — “Capable of clearly communicating new initiatives and goals in a timely and effective manner”
  • Showcase your track record in managing store inventory and adhering to SOPs
    — “Experienced in managing store inventory with a high level of detail and organization per SOPs”
  • Demonstrate your adaptability and ability to thrive in a dynamic retail environment
    — “Adaptable and easily manage change”
  • Demonstrate your leadership capabilities in onboarding and developing talent
    — “Support recruiting, onboarding, and developing both internal and external talent”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • contributing to store’s performance
  • supporting recruiting and onboarding
Typical background
retail leadership experience

Skills & requirements

Required

Sales LeadershipTraining And DevelopmentCustomer ServiceOperations Management

Preferred

RecruitingOnboarding

Stack & domain

LeadershipCommunicationCustomer ServiceTeam ManagementRetail

About the role

Original posting from gorjana via Greenhouse

Assistant Store Manager

About The Role:

As the Assistant Store Manager, you are responsible for contributing to the store’s performance including talent initiatives, operational execution, visual standards, and customer experience.

Ideal candidates are individuals who are motivated, adaptable to change, coachable, and have a passion for our brand. 

Your Day to Day May Include:

Sales Leadership

Support overall store performance and KPI’s

Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole

Experienced in creating effective action plans to maintain or improve performance

Knowledgeable in how to build new and repeat business through customer clienteling

Training + Development

Support recruiting, onboarding, and developing both internal and external talent

Effective in your communication style, and your messaging energizes and encourages others to want to work together

Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust

Capable of clearly communicating new initiatives and goals in a timely and effective manner

Customer Service

Passionate about providing the best customer experience to purchasing and non-purchasing customers

Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation

Capable of leading and coaching through return policies, while also prioritizing the overall customer experience

Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented

Capable of leading execution of brand visual standards and updates

Operations:

Capable of executing daily store operations in a timely and efficient manner

Experienced in scheduling team members to the needs of the business and budget

Experienced in managing store inventory with a high level of detail and organization per SOPs

Willing and capable of leading opening / closing duties

You could be great for this role if:

You are adaptable and easily manage change

You are organized and have excellent time management skills

You have an eye for spotting and recruiting talent

You are motivated and results driven

You are coachable and receive feedback

You are passionate about the gorjana brand

Minimum requirements:

At least one year experience in a retail leadership position

Must be over the age of 18

Ability to lift or move at least 50 lbs

Ability to bend, squat, twist and reach

Ability to stand and/or walk for at least 6 hours per shift

Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts

Ability to work full time hours, with open availability

Perks:

Medical, Vision, Dental and Life Insurance Benefits

Generous employee discount and product perks program

401K and matching program* (waiting period applies)

Paid Vacation and sick time

Opportunities to grow with the brand and develop your skills

Hourly wage starts from $23 - $25 per hour

Commission and bonus opportunities

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Source: gorjana careers (Greenhouse)

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