Associate

Faculty
London, United Kingdom
Hybrid

Who this role is best for

Aimed at mid-level professionals in AI/data projects who thrive in collaborative, client-facing environments.

Best fit for

  • Candidates with experience in AI/data projects within retail and consumer industries
    — “some experience working on AI/data intensive projects in the retail and consumer sector”
  • Individuals who can translate complex operational needs into actionable user stories
    — “Translating complex operational requirements into clear user stories for delivery and engineering teams.”

Things to consider

  • The role requires physical presence in London due to the close-knit team and client-facing responsibilities
    — “you’ll be part of a close-knit team - scoping, building and delivering impactful AI projects”
  • Candidates must be prepared to engage in iterative development and continuous delivery practices
    — “You understand Agile and related methodologies and the basis of iterative development and continuous delivery”

How to stand out

  • Highlight your ability to build trusted relationships with clients in your resume and interview responses
    — “have built trusted relationships which have contributed to the overall success of projects/products”
  • Emphasize your hands-on experience with open-source AI tools and their real-world applications
    — “Conducting open-source analysis to support the development of cutting-edge AI tools”
  • Demonstrate your understanding of workflow design in high-stakes environments
    — “Designing and testing workflows that support user-centric decision-making in high-stakes environments”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivering AI solutions
  • managing client relationships
  • translating requirements into user stories
Typical background
experience in AI/data projectsclient-facing experience

Skills & requirements

Required

AI Project ManagementData AnalysisClient Relationship ManagementAgile MethodologiesTechnical Communication

Preferred

Retail Industry KnowledgeAI Product Development

Stack & domain

AIData AnalysisCRM ToolsExcelSQLCommunicationTeamworkProblem-solvingLeadershipRetailConsumer

About the role

Original posting from Faculty via Ashby

WHY FACULTY?

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here https://faculty.ai/impact.

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

ABOUT THE TEAM

Our Retail and Consumer experts are dedicated to helping clients in an industry which is being transformed by new technologies and evolving consumer expectations. Leveraging over a decade of experience in Applied AI, we combine exceptional technical and delivery expertise to empower businesses to adapt and thrive.

ABOUT THE ROLE

This is an exciting, new role for an individual motivated to build their knowledge of AI transformation in retail. As an Associate, you’ll be part of a close-knit team - scoping, building and delivering impactful AI projects for some of the largest retailers in the UK. We’ll look to you to build trusted client relationships, analyse requirements and feedback, stay on top of workflows and help to ensure our bespoke AI tools are optimised for real-world operations.

WHAT YOU'LL BE DOING:

  • Managing individual work streams to support the successful delivery and implementation of bespoke AI solutions.
  • Working side-by-side with Retail and Consumer stakeholders to understand critical mission challenges and user needs
  • Conducting open-source analysis to support the development of cutting-edge AI tools
  • Translating complex operational requirements into clear user stories for delivery and engineering teams.
  • Designing and testing workflows that support user-centric decision-making in high-stakes environments
  • Collaborating closely with technical teams to ensure projects run smoothly and solutions meet customer needs
  • Contributing to internal thought leadership, strategy, and capability development across the team

WHO WE'RE LOOKING FOR:

  • You demonstrate analytical thinking, can clearly communicate ideas, and synthesise complex information
  • You have some experience working on AI/data intensive projects in the retail and consumer sector
  • You have external client-facing experience and have built trusted relationships which have contributed to the overall success of projects/products
  • You’ve worked with technical teams
  • You understand Agile and related methodologies and the basis of iterative development and continuous delivery
  • You are thoughtful and proactive in ambiguous situations, keen to take initiative and own finding solutions to challenges
  • You’re excited and energised by the possibilities for innovation in retail and consumer technology!

OUR INTERVIEW PROCESS:

  • Talent Team Screen (40 mins)
  • Introduction Interview (60 mins)
  • Case Study Interview (60 mins)
  • Interview with Business Unit Director (30 mins)

OUR RECRUITMENT ETHOS

We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.

If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.

Source: Faculty careers (Ashby)

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