Associate, Business Operations (External Agency Employee)

The National Football League
Mount Laurel, NJ
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing contracts and events in media production.

Best fit for

  • Candidates with 3-5 years of business operations experience in media or production environments
    — “3-5+ years’ experience in a business operations environment.”
  • Individuals with a background in planning and executing internal events and managing vendor logistics
    — “Background planning and executing internal employee events and coordinating business partner visits.”
  • Professionals adept at using Airtable and contract lifecycle management systems for operational tracking
    — “Working knowledge of Airtable or comparable databases and workflow platforms.”

Things to consider

  • This role requires full-time on-site presence in Mount Laurel, with no remote or hybrid options
    — “40 Hours per week in office.”
  • No relocation assistance is provided, so candidates must already reside in the area
    — “NO RELOCATION ASSISTANCE WILL BE PROVIDED.”
  • The position is with a third-party agency, not the NFL directly, affecting benefits and employment terms
    — “The individual selected for this role will be an employee of that third-party agency and not the NFL.”

How to stand out

  • Highlight experience in managing contracts and vendor onboarding in your resume and interview responses
    — “Facilitate deal-execution workflows and new vendor onboarding through the contract lifecycle management system.”
  • Emphasize your ability to coordinate events with attention to detail and logistics
    — “Lead the planning and execution of internal employee events and engagement programs.”
  • Showcase your experience with Airtable or similar systems for operational tracking
    — “Develop and maintain Airtable systems that support business operations across multiple groups.”
  • Demonstrate your ability to manage internal communications and maintain client records
    — “Manage internal employee communications by drafting, editing, and distributing content.”
  • Demonstrate cross-functional collaboration experience in your application materials
    — “Ability to partner across departments on agreements, requisitions, payment processing.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • manage POGA contracts
  • coordinate employee events
  • track vendor onboarding
  • maintain production trackers
Typical background
business operationsproject management

Skills & requirements

Required

Business OperationsContract ManagementEvent PlanningProject ManagementVendor ManagementCRM Systems

Preferred

AirtableContract Lifecycle Management Systems

Stack & domain

AirtableContract Lifecycle Management SystemsProduction TrackingFootage Usage ComplianceLeadershipCommunicationProblem-solvingFinanceHealthcare

About the role

Original posting from The National Football League via Greenhouse

The NFL Films Commercial Operations and Business Affairs Department oversees business operations, strategy, and deal negotiations for NFL Films. We are seeking a Business Operations Associate who thrives in a creative, collaborative, and fast-paced environment and can provide operational support across key areas of the NFL Films business. This role will manage essential systems and workflows, coordinate employee and business partner initiatives, and work closely with NFL Films leadership, League departments, external vendors, and business partners.

Responsibilities

Manage the creation of POGA contracts for production projects and syndication Review incoming requests, manually create new project contracts, and distribute assigned contract numbers to the internal stakeholders who need them to keep projects on track.

Facilitate deal-execution workflows and new vendor onboarding through the contract lifecycle management system, partnering with internal teams to move agreements through execution. Create purchase orders and process invoices for Business Operations in line with company policies.

Lead the planning and execution of internal employee events and engagement programs, from concept, budgeting, and vendor coordination through day-of execution. Manage timelines, invitations, RSVPs, logistics, and post-event follow-up to deliver a well-organized experience for employees.

Track event-related vendors, such as caterers, through the onboarding process and maintain an accurate, up-to-date record of all onboarded vendors.

Provide cross-functional operational support for tax credit reporting and analysis.

Develop and maintain Airtable systems that support business operations across multiple groups, including project billing readiness and status updates for timely invoice preparation, budget and expenditure tracking, revenue reporting, ACA tracking, and third-party Entertainment Requests for use of NFL intellectual property.

Maintain production and footage usage trackers to ensure accurate project information, licensing compliance, and timely reporting across the NFL Films business.

Monitor licensing and website inquiries, route requests to the appropriate internal contacts, and maintain accurate client and vendor records to support ongoing business relationships.

Manage internal employee communications by drafting, editing, and distributing content for newsletters, the NFL Films Intranet, and informational monitors throughout the building.

Facilitate senior leadership business partner visits, including scheduling meetings, developing day-of itineraries, arranging building tours, coordinating internal participation, and providing on-site support to deliver a polished, professional experience.

Support additional business operations initiatives, special projects, and other responsibilities as assigned

Required Qualifications

3-5+ years’ experience in a business operations environment.

Bachelor's degree or equivalent experience.

General knowledge of the production and media industry

Preferred Qualifications

Working knowledge of Airtable or comparable databases and workflow platforms, as well as contract lifecycle management systems.

Proven ability to enhance processes and workflows by implementing solutions that increase efficiency and reduce manual effort.

Familiarity with production and media operations, including production tracking and footage usage compliance.

Background planning and executing internal employee events and coordinating business partner visits, including timelines, invitations, RSVPs, vendors, catering, logistics, and day-of execution.

Ability to support internal communications, including newsletters, intranet content, and digital signage.

Ability to partner across departments on agreements, requisitions, payment processing, and other operational needs.

Excellent organizational, prioritization, verbal, and written communication skills.

Detail-oriented and able to work independently and collaboratively while managing multiple priorities in a fast-paced, deadline-driven environment.

Terms / Expected Hours of Work

40 Hours per week in office.

This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL.

All compensation, benefits, and other terms and conditions of employment are handled by the agency.

The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Benefits Information

To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. 

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.

Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.

Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.

Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.

Execute: We take action with precision, delivering results that drive our goals forward.

Inspire: We motivate others through vision, energy, and a commitment to excellence.

Live Our Values: We embody our core principles in every decision and action.

Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.

Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

Embody an enthusiastic, proactive can-do attitude 

Embrace grit, free from ego or entitlement

Excel as a relationship builder, with the ability to influence

Eager learner, driven by passion rather than just ambition

Encompasses an incredible work ethic with an agile mindset

Source: The National Football League careers (Greenhouse)

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