Associate Executive Sales Desk (m/f/d)

Ruby Hotels
Saint Julian's
Career-pivot friendly

Who this role is best for

Best suited to candidates with B2B sales or account management experience in hospitality, working in a collaborative, fast-paced environment with international clients and cross-functional teams across EMEA.

Best fit for

  • Candidates with B2B sales or account management experience in hospitality and a passion for international client engagement
    — “initial experience in hospitality, B2B sales or account management and a passion for working with international clients”
  • Individuals who thrive in cross-functional teams and enjoy solving complex client needs
    — “work closely with Operations, Reservations, Revenue and Events to create the best possible experience for our clients”
  • Candidates who are comfortable with CRM systems and can manage multiple priorities efficiently
    — “keep your accounts and sales activities organised in our CRM, making sure no opportunity or next step gets lost”

Things to consider

  • The role demands strong English communication skills, both written and spoken, as a core requirement
    — “excellent English communication skills, both written and spoken”
  • The position requires managing a high volume of client interactions and sales inquiries
    — “manage our Sales Desk inbox and group sales hotline, ensuring every enquiry receives the attention it deserves”

How to stand out

  • Highlight your ability to build long-term partnerships and your cultural adaptability in your resume and interview responses
    — “a natural relationship builder who connects easily with people from different cultures”
  • Emphasize your proactive attitude and ability to identify new business opportunities
    — “identify new business opportunities and keep an eye on market trends”
  • Demonstrate your hands-on approach and experience with CRM systems, Excel, and MS Office
    — “confident using CRM systems, Excel and MS Office”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving commercial success
  • identifying new business opportunities
  • turning sales enquiries into business opportunities
Typical background
initial experience in hospitality, B2B sales or account management

Skills & requirements

Required

SalesNetworkingCRM SystemsExcelMS OfficeCustomer Relationship ManagementCommercial MindsetOwnership

Preferred

Additional Languages

Stack & domain

SalesNetworkingCommercial MindsetCRM SystemsExcelMS OfficeRelationship BuildingCommunicationHospitality

About the role

Original posting from Ruby Hotels via Greenhouse

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You can easily inspire people with your passion and enthusiasm, and sales and networking are part of your DNA? You believe that your work should be a place with personality and soul, where new ideas come to life? Then you are the missing olive to our Martini, the missing melody in our music and the heartbeat of our Sales Desk Team. 

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story. 

Trust us, you won't get bored, as you: 

drive our commercial success across EMEA markets outside our Ruby destinations and identify new business opportunities

are the face of Ruby for international B2B clients and IHG Global Sales partners

turn incoming sales enquiries into business opportunities and great conversations into long-lasting partnerships

connect clients with the right Ruby experience, from corporate travel to groups, meetings and events

keep an eye on market trends and customer needs, identifying opportunities to grow our business across the Ruby portfolio

work closely with Operations, Reservations, Revenue and Events to create the best possible experience for our clients

manage our Sales Desk inbox and group sales hotline, ensuring every enquiry receives the attention it deserves

keep your accounts and sales activities organised in our CRM, making sure no opportunity or next step gets lost

We've been waiting for you, since you have/are:

initial experience in hospitality, B2B sales or account management and a passion for working with international clients

a commercial mindset, a strong sense of ownership and the drive to turn opportunities into results

organised and able to keep your cool, even when juggling multiple clients, hotels and priorities

confident using CRM systems, Excel and MS Office

a natural relationship builder who connects easily with people from different cultures and knows how to turn contacts into lasting partnerships

excellent English communication skills, both written and spoken; additional languages are a plus

a proactive, hands-on attitude and a genuine team player who enjoys learning and growing together

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?

better together – at work, during team events or just because it’s Monday 😉

'Cause I'm having a good time

no more excuses – we support your sports program

LEGEN...wait for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

sharing is caring – thanks to our opening bonus, your account will grow when Ruby grows

no matter how you get to work – a mobility allowance comes on top

take it to the next level – secure yourself some extra cash through talent scouting and an individual bonus agreement

Ain't no mountain high enough

level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does

innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Daily business? That's not the case with us. Whether you have an eye for detail or want to break new ground with your creative and innovative nature, whether you're tech-savvy or more passionate about numbers - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players. 

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

...you can love whoever you want to

...you should decide for yourself whether and with which pronouns you would like to be addressed

...you can be proud of your heritage and culture

...you don't have to justify your religion or world view

...you are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Elena's story from our development team in Munich. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

Get to know our People & Culture Team

Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.

Your Ruby Recruitment Team

Source: Ruby Hotels careers (Greenhouse)

Similar roles