Associate IT System Administrator

Dragos
Hanover, MD
Hybrid

Who this role is best for

A natural match if you have experience with Windows and Microsoft 365 administration and are comfortable with hybrid work arrangements.

Best fit for

  • Candidates with 1-3 years of systems administration experience and a focus on Windows and Microsoft 365 environments
    — “1-3 years of experience in systems administration or a similar IT role”
  • Individuals who can balance technical tasks with clear communication and user support
    — “Direct, clear communication and a service-oriented approach to supporting users”

Things to consider

  • The role requires a hybrid on-site and remote work arrangement with mandatory in-office days in Maryland
    — “You will work on-site in Maryland a few days each week and remotely the rest.”
  • Candidates must be prepared to handle a variety of technical domains, including virtualization and backup solutions
    — “Experience with virtualization (VMware or Hyper-V) and backup solutions”

How to stand out

  • Emphasize your experience with Microsoft 365 and Active Directory in your resume and interview responses
    — “Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access”
  • Demonstrate your ability to automate tasks and reduce error in your work history
    — “Automate routine tasks where it saves time and reduces error”
  • Highlight your experience with patching and vulnerability remediation in your application materials
    — “Manage patching and vulnerability remediation across systems and endpoints”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maintaining secure and available systems
  • resolving issues quickly
  • documenting systems accurately
Typical background
1-3 years of IT experiencecertifications in IT

Skills & requirements

Required

System AdministrationNetworkingPatch ManagementBackup And Disaster Recovery

Preferred

ScriptingCloud Platform Experience

Stack & domain

Windows ServerActive DirectoryMicrosoft 365Entra IDGroup PolicyUser AccessSystem Performance MonitoringPatching And Vulnerability RemediationBackup And Disaster RecoveryBusiness ContinuityEndpoint ProtectionMFALeast-privilege AccessScripting (powershell, Python, Bash)Linux AdministrationCloud Platform (azure, AWS)ITILSOC 2NISTStrong Troubleshooting SkillsAbility To Work IndependentlyDirect, Clear CommunicationService-oriented Approach To Supporting UsersComptia Security+Microsoft Ms-102Microsoft Az-104MCSAMCSEIT System AdministrationNetworkingVirtualizationBackup SolutionsAutomation

About the role

Original posting from Dragos via Greenhouse

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. 

About the Role:

As an IT System Administrator, you will keep Dragos's systems, networks, and end-user environments secure, available, and well-documented. You will work directly with  The IT team to maintain infrastructure, support employees, and improve how IT operates. The role is hybrid. You will work on-site in Maryland a few days each week and remotely the rest. 

Responsibilities: 

Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments

Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access 

Monitor system performance, availability, and capacity, and resolve issues quickly 

Manage patching and vulnerability remediation across systems and endpoints

Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule 

Provide Tier 2 and Tier 3 support for hardware, software, and network issues 

Handle employee onboarding and offboarding, including accounts, equipment, and permissions 

Enforce security controls such as endpoint protection, MFA, and least-privilege access, in line with Dragos security policy 

Document systems, configurations, and procedures accurately 

Track IT assets, licenses, and vendor relationships 

Automate routine tasks where it saves time and reduces error 

Qualifications: 

1-3 years of experience in systems administration or a similar IT role

Strong working knowledge of Windows Server and Active Directory 

Hands-on experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune) 

Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls 

Experience with virtualization (VMware or Hyper-V) and backup solutions 

Strong troubleshooting skills and the ability to work independently 

Direct, clear communication and a service-oriented approach to supporting users 

Ability to work on-site in Maryland several days each week 

Bachelor's degree in IT, computer science, or equivalent experience

Certifications such as CompTIA Security+, Microsoft MS-102 or AZ-104, or MCSA/MCSE, preferred

Scripting experience in PowerShell, Python, or Bash, preferred

Linux administration and cloud platform experience (Azure or AWS) preferred

Familiarity with ITIL, SOC 2, NIST, or similar frameworks, preferred

Interest in OT/ICS or critical infrastructure security 

Compensation: 

Salary: $68,000

Competitive Equity Package  

Comprehensive Benefits Plan 

#LI-MM1 #LI-REMOTE   

Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

Source: Dragos careers (Greenhouse)

Similar roles

More roles at Dragos