Associate Manager, Sales Desk

National Life Insurance Company
Addison +1 more
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with sales leadership experience who can manage team performance and train associates in financial services.

Best fit for

  • Candidates with sales leadership experience and a background in financial services training
    — “3-5 years sales experience within Financial Services”
  • Individuals comfortable with in-office work and team development in a structured environment
    — “expectation that you are in the office four (4) days per week during onsite core days”
  • Professionals who can effectively mentor and conduct performance reviews in a fast-paced setting
    — “Conduct regular performance reviews and quality audits”

Things to consider

  • Travel is a requirement, though limited to 10% of the time
    — “Travel when necessary for training and relationship building”

How to stand out

  • Highlight team development and training experience in your resume and interview responses
    — “Mentor and train Internal Sales Associates on the sales call process”
  • Emphasize your ability to meet KPI goals and drive performance improvements
    — “Drive improved performance of the Salesdesk team through coaching and feedback”
  • Demonstrate familiarity with NLG’s systems, products, and distribution channels
    — “Extensive knowledge of NLG’s systems, products, and distribution channels”
  • Showcase your experience with CRM tools, specifically Salesforce.com
    — “Knowledge of CRM (Salesforce.com)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • oversaw Internal Sales Associates
  • conducted performance reviews
  • trained on sales call process
  • met KPI goals
Typical background
sales managementfinancial servicesinsurance

Skills & requirements

Required

Sales ManagementTrainingPerformance ReviewsSales Call ProcessCRM SystemsTeam Supervision

Preferred

Financial ServicesInsurance

Stack & domain

SalesFinancial ServicesNlg’s SystemsNLG ProductsNLG Distribution ChannelsCRM (salesforce.com)Sales Call ProcessPerformance ReviewsQuality AuditsKPI GoalsProjectsTrainingNLG SystemsAgency KnowledgeSales Desk EffectivenessTravelRelationship BuildingManagementLeadershipTalent SelectionAnnual Performance ReviewsSupervisionCoachingFeedbackMentoringCommunicationTeamworkProblem-solvingInsurance

About the role

Original posting from National Life Insurance Company via Greenhouse

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Role Summary

This position is responsible for overseeing a team of Internal Sales Associates on the National Life Group Sales Desk. The position includes a variety of functions including managing, training, and developing Internal Sales Associates. The candidate will work closely with the management team to meet defined goals. This role will report to the Sr. Manager, Sales Desk and collaborate closely with the distribution management team. 

This individual will be coached and mentored by a Sr. Sales Desk Manager to help develop management and leadership skills, talent selection, and performing annual performance reviews.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities

Day to day supervisor of Internal Sales Associates 

Drive improved performance of the Saledesk team through coaching and feedback.

Mentor and train Internal Sales Associates on the sales call process, NLG products, NLG systems and agency knowledge

Conduct regular performance reviews and quality audits

Meet KPI goals

Completes assigned projects to enhance the Sales Desk effectiveness

Travel when necessary for training and relationship building   

Perform other duties as required   

Minimum Qualifications

Bachelor's degree  

3-5 years sales experience within Financial Services  

Extensive knowledge of NLG’s systems, products, and distribution channels

Knowledge of CRM (Salesforce.com)   

Superior written and oral communication skills required   

Ability to manage and supervise high performing teams   

The ability and desire to work in a challenging fast paced environment   

Up to 10% travel required   

Benefits

Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Base Pay Range.  The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors.  The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Salary Pay Range$59,625—$87,450 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.

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National Life Group

1 National Life Dr

Montpelier, VT 05604

Source: National Life Insurance Company careers (Greenhouse)

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