Geared toward candidates with hands-on experience in creative resourcing and a deep understanding of experiential marketing, comfortable with translating pipeline forecasts into staffing plans and managing complex team dynamics.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from NVE Experience Agency via Greenhouse
NVE is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.
Summary of Position:
The Associate Director of Creative Resource Management is a senior, hands-on leader within NVE’s centralized resourcing team, responsible for overseeing strategy and execution exclusively for the Creative department. This role bridges high-level workforce planning with day-to-day staffing decisions, ensuring creative teams (including visual designers, spatial/environmental designers, copywriters, art directors, 3D visualizers, and creative directors) are thoughtfully cast, sustainably balanced, and aligned with both business goals and human needs.
Reporting to the VP, Resource Director with a dotted line to Creative Leadership, this role partners closely with Creative Leadership, Accounts, Strategy, Production, and Finance to translate pipeline and forecasts into actionable staffing plans.
This is a highly collaborative role for someone who deeply understands the nuances of the creative process in experiential marketing, operates confidently in ambiguity, and brings both rigor and empathy to resourcing decisions.
Success in This Role Looks Like:
Creative resourcing runs smoothly, consistently, and proactively across all agency creative projects
Creative team members achieve target utilization, billability, and balanced workloads across experiential, branding, and strategic design initiatives
Leadership has clear visibility into Creative capacity, utilization, skill set alignment, and upcoming bandwidth risks
Creative team members feel supported, guided, intentionally cast, and aligned in how staffing decisions are made
Resourcing is trusted as a strategic partner by Creative leadership, ensuring the right creative talent is matched to the right briefs based on expertise, passion, and availability.
The ability to balance people-first decision-making with creative excellence and financial realities
Role Priorities:
Creative Resourcing Leadership & Strategy
Own the resourcing strategy for the Creative department, translating agency-wide resourcing frameworks into department-specific execution
Serve as the primary resourcing partner to Creative leadership, maintaining a deep understanding of team structures, individual skill sets, portfolios, and delivery realities
Act as the primary escalation point for creative staffing challenges, competing project priorities, and high-impact casting decisions
Evaluate incoming briefs and project workloads to assign incoming jobs to design and creative resources in collaboration with department management
Contribute to the development of centralized resourcing best practices and optimization of resourcing systems
Forecasting & Workforce Planning
Partner with the VP, Resource Director, Creative Leadership, and Finance to build and maintain Creative-specific capacity forecasts
Identify upcoming gaps, bottlenecks, or overages in creative bandwidth and proactively recommend solutions (rebalancing, freelance support, hiring)
Support scenario planning for new business pitches, large-scale experiential programs, retainers, and seasonal spikes in creative demand
Operational Excellence
Maintain accurate, real-time Creative resourcing data and visibility within centralized resourcing systems
Ensure resourcing standards, processes, and cadences (intake, casting, forecasting) are applied consistently across the Creative department
Partner with Finance to ensure staffing decisions align with project budgets, scopes, and margin targets
Track and report on creative utilization, capacity, and resourcing health to inform executive decision-making
Freelance & External Talent Strategy
Oversee freelance strategy and usage within Creative, ensuring the right balance of full-time employees and external support
Maintain a robust, diverse, and high-performing bench of freelance creative talent (designers, copywriters, 3D artists, art directors, specialized agencies)
Conduct proactive outreach to foster relationships with external talent and grow the freelance bench based on forecasted skill set needs
Oversee freelance onboarding, compliance, rate alignment, and timesheet management in partnership with finance and talent operations
Culture, Wellbeing & Talent Development
Champion a human-first approach to Creative resourcing, balancing project delivery urgency with sustainable workloads to prevent burnout
Partner with Creative leadership to align staffing decisions with team members' career development pathways and skill growth goals
Promote inclusive, equitable casting practices across all Creative department projects
Requirements:
5–8+ years of experience in creative resourcing, resource management, traffic management, or creative operations within an experiential marketing agency or creative agency
Deep understanding of the end-to-end creative process across visual design, environmental/spatial design, pitch development, branding, and copywriting
Proven ability to manage complex staffing dynamics, balance competing priorities, and partner effectively with senior executive and creative leaders
Proficiency in resource management and project management software
Strong financial acumen regarding project margins, utilization metrics, and freelance budget management
Excellent communication, interpersonal, and conflict-resolution skills, combining operational rigor with empathy
Location: We are a hybrid company with hub locations in Los Angeles and New York City. The ideal candidate is located in either of our hub locations, however, we will consider remote candidates for this role.
Diversity, Equity, Inclusion and Belonging:
At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.
Perks & Benefits:
Health & Wellness Benefits
401k Match
Communication Stipend
Paid Company holidays & PTO Package
Company get togethers & retreats
Paid Parental Leave
Flexible WFH policy
Salary Estimation: [$100,000.00-$125,000.00 per year]
This is an Exempt full-time role. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications.
Employment eligibility verification is required for this role. In certain states, NVE participates in the E-Verify program in accordance with local regulations.
Applicable states: Utah, Arizona, Louisiana, Mississippi, Tennessee, Alabama, Georgia, North Carolina, South Carolina, and Florida.