Associate Trade Sales Consultant

Pella
Orlando, FL
Career-pivot friendly

Who this role is best for

New graduates or early-career professionals with a service mentality and adaptability will find this entry-level sales role with a structured training pathway and collaborative team environment.

Best fit for

  • New graduates or early-career professionals with a service mentality and adaptability
    — “role is designed to prepare an individual for a position as an outside Trade Sales Consultant”
  • Candidates who enjoy networking and can build trust with diverse customers
    — “Energized by meeting and engaging new people, skilled networker”
  • Individuals with a strong work ethic and willingness to work non-traditional hours
    — “flexible about hours, responsive to customer needs, willing to be available”

Things to consider

  • Relocation may be required after training based on business needs
    — “must be willing to relocate to and support an open territory within Florida”
  • The role involves physical demands such as lifting and driving
    — “drive an automobile, stand; walk; sit; use hands to finger, handle, or feel”

How to stand out

  • Highlight experience in customer service and relationship-building on your resume
    — “assist in building and maintaining strong customer relations”
  • Emphasize your ability to work independently while keeping managers informed
    — “Works well without close supervision but always keeps their manager informed”
  • Showcase your proficiency with Microsoft Office and willingness to learn internal software
    — “Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful sales conversions
  • strong customer relationships
  • accurate sales forecasting
Typical background
sales experiencecustomer service backgroundtechnical sales

Skills & requirements

Required

Customer RelationsNegotiationProblem-solvingNetworkingTeamworkAdaptabilityWork EthicInfluenceAttention To Detail

Preferred

Blueprint Reading

Stack & domain

Microsoft OfficePQMCRMBlueprint ReadingLeadershipCommunicationProblem-solvingNetworkingTeamworkCustomer ServiceNegotiationAdaptabilityAttention To DetailSalesCustomer RelationsConstructionHome Improvement

About the role

Original posting from Pella

The Associate Trade Sales Consultant role is designed to prepare an individual for a position as an outside Trade Sales Consultant. This position requires learning and understanding the Pella product offering and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. 

The Associate Trade Sales Consultant role is designed to prepare the successful candidate for outside sales after 12-18 months (time frame may vary depending on the specific candidate and the availability of sales consultant positions).

The Associate Sales Consultant will mentor with a Trade Sales Consultant within the branch and will initially spend time in a Pella Showroom providing sales support to all customers explaining the Pella Value package. 

Training will primarily be based in Orlando, FL; however, a portion of training will be spent in other Florida markets, including but not limited to Jacksonville and Tampa. Upon successful completion of training, the candidate must be willing to relocate to and support an open territory within Florida based on business needs.

Assist in the sales process in the field and in the Pella Showrooms.

Assist in building and maintaining strong customer relations

Assist in blueprint reading.

Support Sales team using PQM and CRM to generate quotes and track customer interactions

Attend Pella Sales Training and any local workshops as they become available

Represent Pella as needed at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.

Acquire in depth knowledge of Pella’s offering and the competitive landscape 

Develop an understanding of and adhere to the Trade Selling Process in all aspects of sales related interactions

Collaborate with the Operations teams to ensure successful after sale service requirements

Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.

Skills/Knowledge

Able to develop partnerships with other businesses that serve the same customers

Provide superb customer service and generate referrals from one customer to others

Create a sense of trust and reliability with customers 

Skilled at relating to a variety of customers - balances poise and integrity with a service mentality 

Able to negotiate, build value and address objections towards closing a sale 

Work collaboratively with Pella team members and customers

Enjoys working in fast-paced environment with a high sense of urgency

Strong problem-solving skills 

Energized by meeting and engaging new people, skilled networker 

Demonstrates confidence balanced with humility 

Tenacious, able to persevere through sales challenges and setbacks 

Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available 

Excellent influencer - can sell something new, shift paradigms, convey the value proposition

Seeks out internal experts and utilizes their knowledge

Adaptable to changing processes and priorities

Works well without close supervision but always keeps their manager informed

Focused on details and follow through

Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements.  Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities. 

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents.  Ability to write reports and business correspondence.  Ability to verbally present information and respond to questions from customers, managers, and the general public. 

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. 

Physical Demands 

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.  The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?

Source: Pella careers

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